Store Manager, Luxury Beauty & Inclusive Experience

AESOP; Brighton; On-site; GBP 35,000 - 55,000; Full time

Benefits offered by this job

Product discount 50%

Cycle to work

Training programs

Bonus opportunity

LinkedIn Learning

Headspace

Job summary

Aesop Notting Hill is hiring a Store Manager to lead a dedicated team in delivering memorable customer experiences and driving store performance. You will oversee budgeting, on-site marketing and client development, guiding a team of Retail Consultants with passion and attention to detail.

The role requires full-time, on-site work with occasional weekend hours. We value empathy, inclusivity and a strong customer focus, with opportunities for growth and professional development within the Aesop

Qualifications

• Management experience within a customer service environment.
• Experience within the beauty, skincare, or fragrance industry is highly desirable.
• Proven track record of effective selling skills and ability to drive commercial outcomes
• History of successfully leading and coaching a team, creating an inclusive and psychologically safe work environment
• Demonstrated ability to utilise empathy to manage interpersonal relationships
• Open mindset and deep curiosity seeking to understand others, listen without judgement and act on diverse perspectives
• Strong communication, problem-solving, commercial acumen and merchandising skills
• Working knowledge of skin care and skin care industry (advantageous)
• Knowledge of hair care, body care, fragrance and home categories (advantageous)
• Computer literacy encompassing strong familiarity with Microsoft Office suite

Responsibilities

• Lead the Notting Hill store team to deliver exceptional customer experiences.
• Manage budgeting, store marketing and client base activities.
• Coordinate daily tasks and coaching of Retail Consultants to achieve sales targets.
• Maintain an inclusive, safe and engaging work environment.
• Ensure high standards in merchandising, operations and product knowledge.

Skills

Management

Customer service

Selling skills

Leadership

Empathy

Communication

Merchandising

Beauty knowledge

Job description

Aesop Notting Hill is hiring a Store Manager to lead a dedicated team in delivering memorable customer experiences and driving store performance. You will oversee budgeting, on-site marketing and client development, guiding a team of Retail Consultants with passion and attention to detail.

The role requires full-time, on-site work with occasional weekend hours. We value empathy, inclusivity and a strong customer focus, with opportunities for growth and professional development within the Aesop