Store Manager - Lead Team, Growth & Customer Experience

Costa Limited; Tendring; On-site; GBP 22,000 - 36,000; Full time

Benefits offered by this job

Coca‑Cola share scheme

Staff discount on food & drinks

Pension matched up to 10%

Bonus scheme up to £10,000

Job summary

Costa Coffee is seeking a Store Manager for the Clacton area. You will lead store operations, drive sales and profit, and coach a team to deliver outstanding customer service while maintaining Costa standards.

You will own the customer experience, manage the team, and contribute to the brand's growth journey across the local shops network. This is a permanent, full-time position with competitive benefits.

Qualifications

• Experience leading and developing high-performing teams.
• Ability to drive superb customer service and NPS.
• Ambitious mindset with a focus on business growth.

Responsibilities

• Manage store operations and drive sales, profit and team performance.
• Create a welcoming environment and ensure customers want to return.
• Coach and develop team members to reach their full potential.
• Maintain high standards in service, cleanliness, and presentation.

Skills

Strong leadership

Team development

Strategic thinking

Brand ambassador

Job description

Costa Coffee is seeking a Store Manager for the Clacton area. You will lead store operations, drive sales and profit, and coach a team to deliver outstanding customer service while maintaining Costa standards.

You will own the customer experience, manage the team, and contribute to the brand's growth journey across the local shops network. This is a permanent, full-time position with competitive benefits.