Store Manager: Lead Growth & Great Coffee Service

Costa; East Grinstead; Hybrid; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Competitive Salary Package

Yearly managerial performance bonus

Staff discount and free drinks while工作

Full structured training

Company Pension

28 day holiday package

Refer a friend £150 scheme

Lifestyle Card discounts

Recognition awards

Job summary

Costa Coffee in East Grinstead is seeking a Store Manager to lead from the front, own the store, and drive growth with your energy, experience and team. You’ll be responsible for stock, labour, customer service and brand standards, ensuring every customer leaves with Excellent Coffee and a smile.

You’ll recruit, train and develop your team, manage costs, safety and cash procedures, and work with the Area Manager to hit sales targets.

Qualifications

• Experience leading a store team and inspiring excellence.
• Commercial mind with ability to plan ahead and maximise sales.
• Brand ambassador maintaining Costa standards and customer focus.
• Ambitious and adaptable with leadership potential.
• Thrives under pressure, able to execute fast and accurately.

Responsibilities

• Create the perfect space for customers to enjoy Costa coffee.
• Drum up fresh ideas to meet changing customer needs.
• Own controllable costs through stock, labour, and training management.
• Inspire and develop the team to reach their potential.
• Lead hiring, training, and ensure high service standards.

Skills

Store leadership

Team coaching

Cost management

Customer service

Brand standards

Tools

My Costa Learning

Job description

Costa Coffee in East Grinstead is seeking a Store Manager to lead from the front, own the store, and drive growth with your energy, experience and team. You’ll be responsible for stock, labour, customer service and brand standards, ensuring every customer leaves with Excellent Coffee and a smile.

You’ll recruit, train and develop your team, manage costs, safety and cash procedures, and work with the Area Manager to hit sales targets.