Store Manager: Lead Teams & Customer Experience Growth

Costa; Monmouth; On-site; GBP 35,000 - 43,000; Full time

Benefits offered by this job

Share scheme

Staff discount 50% on food & drinks

Pension matched up to 10%

Bonus up to £10,000

Job summary

Costa Coffee is seeking a Store Manager for Monmouth and surrounding areas. You will lead and develop a high-performing team, drive customer service excellence, manage store operations, and contribute to Costa's growth journey in a busy community setting.

This role offers a competitive salary up to £39,000 per year, permanent or FTC depending on store, with perks including a share scheme, staff discount, a generous pension match, and potential bonuses up to £10,000.

Qualifications

• Proven leadership in managing and developing store teams.
• Strong customer service focus and brand representation.
• Ability to drive sales, profit, and store standards.
• Excellent communication and people development skills.

Responsibilities

• Drive customer service culture and local community engagement.
• Oversee sales, profit, and store operations.
• Train and develop store team to deliver best performance.
• Maintain high brand standards and Costa norms.

Skills

Leadership

Team management

Customer service

Brand ambassador

Job description

Costa Coffee is seeking a Store Manager for Monmouth and surrounding areas. You will lead and develop a high-performing team, drive customer service excellence, manage store operations, and contribute to Costa's growth journey in a busy community setting.

This role offers a competitive salary up to £39,000 per year, permanent or FTC depending on store, with perks including a share scheme, staff discount, a generous pension match, and potential bonuses up to £10,000.