Store Manager: Lead Team, Drive Sales & Service Excellence

Abercrombie & Fitch Co.; Greater London; On-site; CAD 65,000 - 95,000; Full time

Benefits offered by this job

Quarterly Incentive Bonus Program

Paid Time Off

Paid Volunteer Day per Year

Merchandise Discount

Medical, Dental and Vision Insurance

Life and Disability Insurance

Associate Assistance Program

Paid Parental and Adoption Leave

401(K) Savings Plan with Company Match

Training and Development

Opportunities for Career Advancement

A Global Team of People Who’ll Celebr

Celebrate you for Being YOU

Job summary

The Store Manager at Abercrombie & Fitch Co. leads location operations, staffing, training, and talent development to drive sales and uphold brand standards.

You will manage scheduling, payroll, inventory, and omni-channel activities while ensuring exceptional customer engagement and visual presentation. You will recruit and coach management and non-management associates, supervise daily opening/closing routines, protect store assets, and collaborate across teams to deliver a premier shopping

Qualifications

• 2+ years of store management experience or supervisory experience in a customer-facing role.
• Proven ability to drive business results in a fast-paced retail environment.
• Excellent communication, leadership and interpersonal skills.
• Strong ability to build relationships and collaborate effectively.
• Proven results in assessing and developing talent.
• Strong critical thinking and problem-solving skills.
• High attention to detail, thoroughness and accuracy while multi-tasking.
• Self-motivated with ability to take initiative.
• Maintain a strong customer focus and knowledge of current fashion trends.

Responsibilities

• Oversee all salesfloor & stockroom operations, ensuring excellent customer service & seamless operations.
• Coach staff to demonstrate product knowledge and brand awareness, to drive sales.
• Ensure all visual displays adhere to Brand and Corporate direction.
• Recruit, hire, train management and non-management associates.
• Conduct staffing and scheduling operations and payroll management.
• Oversee all inventory, replenishment, stockroom, and OMNI Channel operations.
• Analyze reporting to inform decision making.
• Protect store assets, oversee store maintenance.
• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Represent the Brand and Exemplify Company Culture and Values.

Skills

Store management experience

Leadership

Customer service

Communication

Talent development

Problem solving

Attention to detail

Self-motivation

Fashion awareness

Team collaboration

Job description

The Store Manager at Abercrombie & Fitch Co. leads location operations, staffing, training, and talent development to drive sales and uphold brand standards.

You will manage scheduling, payroll, inventory, and omni-channel activities while ensuring exceptional customer engagement and visual presentation. You will recruit and coach management and non-management associates, supervise daily opening/closing routines, protect store assets, and collaborate across teams to deliver a premier shopping