Store Leadership Lead: Sales, Service & Ops

ABERCROMBIE AND FITCH; Dalry; On-site; GBP 30,000 - 32,000; Full time

Benefits offered by this job

Quarterly Incentive Bonus Program

Paid Time Off

Indefinite Contracts

Paid Volunteer Day

Merchandise Discount

Private Medical Insurance

Life and Disability Insurance

Associate Assistance Program

Paid Parental and Adoption Leave

Pension Plan with Company Match

Training and Development

Career Advancement

Global Team Culture

Job summary

Qualifications

• Bachelor's Degree OR one year of supervisory experience in a customer-facing role.
• Fluency in English.
• Maintain a strong customer focus.
• Knowledge of current fashion trends.
• Drive to achieve results and exhibit a strong work ethic
• Possess strong communication and interpersonal skills.
• Team building and ability to coach others.
• Take initiative and demonstrate confidence.
• Balance multiple tasks while being detail-oriented.
• Engage in applied learning and proactive thinking.
• Ability to show up in a fast-paced and challenging environment

Responsibilities

• Perform Opening and Closing Routines.
• Supervise salesfloor & stockroom, ensuring excellent customer service & seamless operations.
• Conduct staffing and scheduling operations and payroll management.
• Train and develop the non-management staff.
• Demonstrate product knowledge and brand awareness, while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets & perform inventory control.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Represent the Brand and Exemplify Company Culture and Values.

Skills

Customer focus

Communication skills

Interpersonal skills

Team building

Coaching others

Initiative

Confidence

Multi-tasking

Attention to detail

Proactive thinking

Adaptability

Fashion knowledge

Education

Bachelor's Degree

Supervisory experience

Job description