Store Leader: Develop Teams, Delight Customers

Toolstation Ltd; West of England; Presencial; GBP 38.000 - 46.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

30 days holiday

Company pension scheme

Life assurance

Bonus scheme

Cycle to work scheme

Save and buy as you earn

20% discounts across Travis Perkins

Financial education and support

Recognition awards

Discounts at over 1000 retailers

Descripción de la vacante

Toolstation Ltd is seeking a proactive Store Manager to lead a high-performing team and run daily branch operations in the West of England. You’ll drive sales, manage deliveries, stock, and customer service at the branch, while coaching and developing colleagues to deliver outstanding results.

In this role you’ll be expected to work early starts and late finishes, maintain high standards and foster a positive, can-do culture across the team.

Formación

• Proven track record of developing high performing and engaged retail teams.
• Hard work and passion for leading a team to deliver sales through superb customer service and results.
• Love of teamwork, mucking in, and developing future leaders.
• Customer focus with the customer at the heart of everything you do.
• Resilience and determination to achieve results while coaching your team.
• Flexibility to be there when the team needs you and plan effectively.
• Be yourself and bring your whole personality to work.

Responsabilidades

• Delivering great service and ensuring the team provides a great customer experience.
• Mucking in: checking deliveries, opening/closing, stocking shelves, and orders.
• Inspiring: building a culture of feedback, praise and recognition.
• Asking questions and building relationships to support development and growth.
• Leading: coaching, motivating and engaging the team.
• Building a fun working environment with high branch standards and availability.

Conocimientos

Retail leadership

Customer service

Team motivation

Relationship building

Coaching

People development

Descripción del empleo

Toolstation Ltd is seeking a proactive Store Manager to lead a high-performing team and run daily branch operations in the West of England. You’ll drive sales, manage deliveries, stock, and customer service at the branch, while coaching and developing colleagues to deliver outstanding results.

In this role you’ll be expected to work early starts and late finishes, maintain high standards and foster a positive, can-do culture across the team.