Store Manager: Lead a High-Impact Retail Team

Clarks; Gretna; On-site; GBP 32,000 - 46,000; Full time

Job summary

Clarks is seeking an experienced Store Manager to lead one of our UK stores, drive sales, and deliver outstanding customer service through your team.

You will manage operations, merchandising, staffing, and UK health and safety standards, while coaching colleagues to achieve targets and a welcoming shopping environment.

Join a heritage brand with 200 years of craftsmanship and a focus on training, progression, and delivering a best-in-class experience across busy trading periods.

Qualifications

• Experience using in-store systems to manage activity and sales data.
• Strong planning, prioritisation and organisational skills.
• Proven ability to recruit, train and coach retail staff to deliver results.

Responsibilities

• Lead and motivate the team to achieve targets and deliver the required consumer experience.
• Manage controllable costs and efficiencies to proactively improve profitability.
• Oversee the sales floor during trading hours and maximise sales.
• Regularly review opportunities from consumer feedback to drive improvements.
• Lead merchandising and trading plan execution across all periods.
• Plan staffing against trading plan and manage rotas.
• Ensure payroll accuracy and timely payments, and upskill management team as needed.
• Recruit, develop and train a high performing team.
• Manage Health and Safety procedures and ensure compliance with company policies.
• Handle employee relations issues in line with company policies.
• Maintain development plans and complete performance reviews.
• Ensure stock, cash and administration procedures are followed.
• Prepare store to meet key KPIs including sales, conversions and customer satisfaction.
• Monitor store P&L with Area Sales Manager to control costs.
• Ensure effective store audits and data reporting to drive sales growth.
• Communicate company strategy and new initiatives to the team.

Skills

IT proficient

Planning and Prioritising

Motivating and Leading a Team

Recruitment and Training

Job description

Clarks is seeking an experienced Store Manager to lead one of our UK stores, drive sales, and deliver outstanding customer service through your team.

You will manage operations, merchandising, staffing, and UK health and safety standards, while coaching colleagues to achieve targets and a welcoming shopping environment.

Join a heritage brand with 200 years of craftsmanship and a focus on training, progression, and delivering a best-in-class experience across busy trading periods.