Store Leader: Inspire Teams, Elevate Retail Experience

CLARK'S; Northam; On-site; GBP 45,000 - 60,000; Full time

Job summary

Clarks seeks a Store Manager to lead one of its UK stores, driving sales and delivering an exceptional customer experience. You will guide the team to meet targets, oversee daily operations and maintain high retail standards across trading periods.

Based in England, you’ll manage merchandising, stock, health & safety, and payroll processes while nurturing a high performing, customer‑focused culture that aligns with Clarks’ heritage and values.

Qualifications

• Proven leadership in a retail environment with accountability for store performance.
• Experience managing budgets, KPIs, and cost control in a store setting.
• Strong focus on customer experience, merchandising standards and team development.

Responsibilities

• Lead and motivate the team to achieve targets and deliver the required consumer experience.
• Manage controllable costs and efficiencies to proactively improve profitability.
• Responsible for the management of the sales floor during trading hours.
• Regularly review commercial opportunities and consumer feedback to improve sales and take appropriate action.
• Lead implementation of the trading plan, including visual merchandising, to ensure the store and team are ready for all trading periods.
• Plan staffing levels against trading plan and manage rotas.
• Ensure all employment changes and relevant forms are completed to ensure team members are paid accurately and on time.
• Recruit, develop and train a high performing and highly engaged team.
• Manage Health and Safety procedures in store including ensuring all team members understand their responsibilities.
• Manage all Employee Relations issues fairly and in accordance with Company Policies and Procedures.
• Regularly review own performance and maintain a personal development plan.
• Manage cash, stock and security procedures to Company standards, including ensuring all team members understand their responsibilities.
• Ensure store compliance with all company and legal requirements, including visual merchandising guidelines, PCI, data protection, right to work, etc.
• Drive the implementation and delivery of key/new initiatives within store to achieve the objectives.
• Ensure store administration processes are carried out effectively, with audit targets achieved.
• Ensure effective management of stock flow to maximise sales and minimise losses.

Skills

Stock Management

Visual Merchandising

Consumer Experience

Managing Budgets

Recruitment & Training

IT Proficiency

Planning & Prioritising

Commerciality

Team Leadership

Communication Skills

Job description

Clarks seeks a Store Manager to lead one of its UK stores, driving sales and delivering an exceptional customer experience. You will guide the team to meet targets, oversee daily operations and maintain high retail standards across trading periods.

Based in England, you’ll manage merchandising, stock, health & safety, and payroll processes while nurturing a high performing, customer‑focused culture that aligns with Clarks’ heritage and values.