Store Manager — Lead a High-Energy Coffeehouse Team

Scoffs Group; Bothenhampton; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Instant Perks with Boostworks

We’ve Got Your Back

Wagestream Access

Secure Your Future — Company Pension

Learn While You Lead — Yuzu Training

Free Lunch & Drinks Every Shift

Perks That Go Beyond You

Loyalty Pays Off — long service awards

We Celebrate You — recognition of key

Job summary

Scoffs Group, the UK’s largest Costa Coffee franchise, is seeking a Store Manager to lead from the front, coach the team, and deliver unforgettable Costa experiences. You’ll own store performance, people development, and daily operations to ensure brand excellence across shifts.

Join a dynamic, award-winning team dedicated to quality, customer delight, and continuous improvement, with strong emphasis on leadership and operational execution.

Qualifications

• Previous management experience in retail, hospitality, or a similar customer-facing role.
• A passion for people development, coaching, and leading high-performing teams.
• Strong commercial acumen with a results-driven mindset.
• Excellent communication and organisational skills.
• Full flexibility with working hours and a proactive attitude.
• A hands-on leadership style and a love for great coffee.

Responsibilities

• Lead and inspire a team of Baristas, Barista Maestros, and Assistant Managers.
• Deliver an exceptional customer experience while upholding brand standards.
• Manage store performance and drive key metrics including sales, customer satisfaction, and team engagement.
• Ensure operational excellence, including compliance, cleanliness, and health & safety.
• Recruit, onboard, and develop your team with clear growth plans.
• Drive commercial success through smart decision-making and team motivation.
• Launch seasonal campaigns and ensure flawless execution on the shop floor.

Skills

People leadership

Retail management

Customer service

Communication

Flexible hours

Coffee knowledge

Job description

Scoffs Group, the UK’s largest Costa Coffee franchise, is seeking a Store Manager to lead from the front, coach the team, and deliver unforgettable Costa experiences. You’ll own store performance, people development, and daily operations to ensure brand excellence across shifts.

Join a dynamic, award-winning team dedicated to quality, customer delight, and continuous improvement, with strong emphasis on leadership and operational execution.