Store Manager: Lead a Dynamic Coffee Team & Grow Sales

Goldex Investments Group Ltd; Greater London; Sur place; GBP 30 000 - 40 000; Plein temps

Avantages offerts par ce poste

Competitive salary

Performance bonus scheme

Staff discount & free drink on shift

Structured training & progression

Company pension

28 days holiday including bank

Résumé du poste

The Costa Coffee store operated by Goldex Investments Group Ltd in Greater London is seeking a Store Manager to lead operations, drive sales and develop a high-performing team. You will own the store’s performance, ensure exceptional customer service and uphold Costa Brand standards.

You’ll manage day-to-day tasks, coach staff, schedule rotas, monitor costs and maintain health and safety. A hands-on, communicative leader who can adapt to shift patterns will thrive in this role.

Qualifications

• Experience leading a store team and inspiring excellence.
• Commercial mind with ability to spot sales opportunities.
• Brand ambassador ensuring brand standards are met.
• Ambitious character with growth mindset and drive.
• Ability to perform under pressure and execute quickly.

Responsabilités

• Own the store's day-to-day operations, including stock, labour and training.
• Lead and develop the team to reach targets and deliver great service.
• Control costs and ensure cash procedures are compliant and secure.
• Drive sales through upselling and exceptional customer experience.
• Maintain store documents, rota planning and health & safety compliance.

Connaissances

Store leadership

Sales optimisation

Brand standards

People development

Communication skills

Pressure management

Coaching & training

Customer service excellence

Description du poste

The Costa Coffee store operated by Goldex Investments Group Ltd in Greater London is seeking a Store Manager to lead operations, drive sales and develop a high-performing team. You will own the store’s performance, ensure exceptional customer service and uphold Costa Brand standards.

You’ll manage day-to-day tasks, coach staff, schedule rotas, monitor costs and maintain health and safety. A hands-on, communicative leader who can adapt to shift patterns will thrive in this role.