Store Manager: Lead a High-Impact Coffee Team

Scoffs Group; Stubbington; On-site; GBP 32,000 - 46,000; Full time

Benefits offered by this job

Employee support

Wagestream access

Pension scheme

Leadership training

Free meals

Staff discounts

Long service awards

Recognition

Job summary

Scoffs Group, the UK’s largest Costa Coffee franchise, is seeking a Store Manager to lead from the front and inspire a talented team. You’ll own the store’s performance, coach baristas and shift leaders, and deliver unforgettable Costa experiences to every customer.

If you’re a proven leader with retail or hospitality management experience, relish building great teams, driving sales, and upholding brand standards, join us.

Qualifications

• Previous management experience in retail, hospitality, or a similar customer-facing role.
• A passion for people development, coaching, and leading high-performing teams.
• Strong commercial acumen with a results-driven mindset.
• Excellent communication and organisational skills.
• Full flexibility with working hours and a proactive attitude.
• A hands-on leadership style and a love for great coffee.

Responsibilities

• Leading and inspiring a team of Baristas, Barista Maestros, and Assistant Managers.
• Delivering an exceptional customer experience while upholding brand standards.
• Managing store performance and driving key metrics including sales, customer satisfaction, and team engagement.
• Ensuring operational excellence, including compliance, cleanliness, and health & safety.
• Recruiting, onboarding, and developing your team with clear growth plans.
• Driving commercial success through smart decision-making and team motivation.
• Launching seasonal campaigns and ensuring flawless execution on the shop floor.

Skills

Retail management

People leadership

Customer focus

Commercial acumen

Communication

Job description

Scoffs Group, the UK’s largest Costa Coffee franchise, is seeking a Store Manager to lead from the front and inspire a talented team. You’ll own the store’s performance, coach baristas and shift leaders, and deliver unforgettable Costa experiences to every customer.

If you’re a proven leader with retail or hospitality management experience, relish building great teams, driving sales, and upholding brand standards, join us.