Store Manager: Inspire Teams, Elevate Customer Experience

Mountain Group; Charlton; On-site; GBP 34,000 - 52,000; Full time

Benefits offered by this job

Monthly bonus scheme

Colleague discount 50%

1 weekend off per month

28 days annual leave + Bank Holidays

Employee Assistance Programme

Colleague hardship scheme

Colleague referral incentive

Auto-enrolment pension

Length of service awards

Job summary

Mountain Warehouse in the United Kingdom is seeking a Store Manager to lead the team, drive sales, and deliver an exceptional customer experience. You will own store performance, coach staff, and ensure smooth operations while upholding brand standards.

The role emphasizes leadership, collaboration, and accountability, with a focus on creating a positive store environment, achieving targets, and building strong community relations.

Qualifications

• Leadership experience in a retail store environment.
• Proven ability to drive sales and deliver exceptional customer experiences.
• Strong communication and teamwork skills.
• Experience in performance coaching and staff development.

Responsibilities

• Lead store team, develop talent, and foster a positive working culture.
• Oversee daily store operations, compliance, and visual standards.
• Drive sales growth, manage budgets, and monitor KPIs.
• Deliver outstanding customer service and resolve issues effectively.
• Recruit, retain, and mentor colleagues to achieve targets.

Skills

Leadership

Sales management

Customer service

Team development

Job description

Mountain Warehouse in the United Kingdom is seeking a Store Manager to lead the team, drive sales, and deliver an exceptional customer experience. You will own store performance, coach staff, and ensure smooth operations while upholding brand standards.

The role emphasizes leadership, collaboration, and accountability, with a focus on creating a positive store environment, achieving targets, and building strong community relations.