Store Manager: Lead Teams & Elevate Customer Experience

Mountain Warehouse; Sheffield; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Monthly bonus

Staff discounts

28 days annual leave

Bank holidays

Pension scheme

Employee assistance

Job summary

Mountain Warehouse in Sheffield is seeking a Store Manager to lead a high-performing retail team at St James Retail Park. You will drive sales, coach colleagues, and ensure excellent store operations and the customer experience.

You will recruit and develop talent, manage budgets, uphold health and safety standards, and create a welcoming shopping environment that reflects our brand. If you thrive on energising teams and delivering results, this role is for you.

Qualifications

• Experience leading retail teams and driving store performance.
• Proven ability to develop teams and manage budgets.
• Strong customer service orientation.
• Excellent communication and stakeholder management.

Responsibilities

• Lead and develop the store team to deliver exceptional customer experiences.
• Oversee daily store operations, ensuring compliance with policies and procedures.
• Drive sales growth and monitor KPIs to meet targets.
• Recruit, train and retain high-performing staff.
• Ensure health, safety and housekeeping standards are maintained.

Skills

Retail leadership

Team development

Customer service

Communication

Budget management

Job description

Mountain Warehouse in Sheffield is seeking a Store Manager to lead a high-performing retail team at St James Retail Park. You will drive sales, coach colleagues, and ensure excellent store operations and the customer experience.

You will recruit and develop talent, manage budgets, uphold health and safety standards, and create a welcoming shopping environment that reflects our brand. If you thrive on energising teams and delivering results, this role is for you.