Store Manager – Fast-Paced Charity Retail Leader

British Heart Foundation; Stapleford; On-site; GBP 28,000 - 34,000; Full time

Benefits offered by this job

38 days annual leave

Health cash plan

Pension with employer contribution up

Cycle to work scheme

Discounts with retailers

Wagestream - wage access

Job summary

British Heart Foundation in Stapleford is seeking a Store Manager to lead a community home store team, driving sales and fundraising through both in-store and online channels. The role is physically demanding, requires 7-day flexibility including weekends, and involves managing donations and busy logistics.

You will motivate and develop staff, maintain high retail standards and deliver strong customer experiences while supporting the charity’s mission to fund life-saving research.

Qualifications

• Experience in a customer-facing role in retail, hospitality or service.
• Experience in leading, motivating and developing teams.
• Ability to achieve sales targets and manage budgets.

Responsibilities

• Lead store performance and maximise sales through physical and digital channels.
• Manage an inclusive, diverse team aligned with BHF values.
• Oversee collections, deliveries and donations to support fundraising.

Skills

Customer-facing experience

People leadership

Sales target achievement

Budget & P&L understanding

Flexible weekends

Hands-on, fast-paced

Job description

British Heart Foundation in Stapleford is seeking a Store Manager to lead a community home store team, driving sales and fundraising through both in-store and online channels. The role is physically demanding, requires 7-day flexibility including weekends, and involves managing donations and busy logistics.

You will motivate and develop staff, maintain high retail standards and deliver strong customer experiences while supporting the charity’s mission to fund life-saving research.