Store Manager - Charity Retail Leader (Weekend Flex)

British Heart Foundation; Nottingham; On-site; GBP 27,000 - 38,000; Full time

Benefits offered by this job

38 days annual leave

25% staff discount

Pension with employer contribution up

Wagestream - early access to wages

Job summary

British Heart Foundation is seeking a Store Manager to lead one of our community home stores in Nottingham. You will drive both in-store and online sales, manage staffing, and ensure excellent customer service while upholding our mission to fund life-saving research.

You will be hands-on, capable of running busy collections and deliveries, and comfortable working weekends and holidays. A proven track record in retail or charity management is essential.

Qualifications

• Experience leading, motivating and developing teams.
• Experience in customer-facing roles in retail, hospitality or service industries.
• Ability to achieve sales targets and work to store budgets.
• Proactive, hands-on leader comfortable in a fast-paced environment.

Responsibilities

• Lead store performance and maximise sales through physical and digital channels.
• Manage and develop an inclusive team and uphold BHF values.
• Oversee collections, deliveries and donations; ensure high retail standards.

Skills

Team leadership

Customer service

Sales targets

Budget & P&L

Job description

British Heart Foundation is seeking a Store Manager to lead one of our community home stores in Nottingham. You will drive both in-store and online sales, manage staffing, and ensure excellent customer service while upholding our mission to fund life-saving research.

You will be hands-on, capable of running busy collections and deliveries, and comfortable working weekends and holidays. A proven track record in retail or charity management is essential.