Store Manager - Fashion Retail, Lead Impact & Growth

British Heart Foundation; Wakefield; Hybrid; GBP 26,000 - 35,000; Full time

Benefits offered by this job

38 days annual leave

Holisitic support leave

Enhanced family policies

Wagestream - early wage access

25% staff discount

Health cash plan

24/7 Virtual GP

Pension with employer contribution up

Cycle to work scheme

Discounts on gym memberships

Discounts with retailers

Job summary

The British Heart Foundation is recruiting a Store Manager for our Wakefield stores. You will lead a dynamic team, drive sales across-store and online channels, and deliver our charitable goals through excellent service and effective team leadership.

You will manage daily store operations in a busy environment, focusing on customer experience, budgets, and achieving strong results while upholding BHF values and community engagement.

Qualifications

• Experience in a customer facing role in retail, hospitality or service industry.
• Experience of leading, motivating and developing teams.
• Commercial awareness.
• Ability to achieve sales targets.
• Committed to achieving the highest retail standards at all times.
• Able to work under own initiative and take a proactive approach to changing business needs and objectives.
• Thrives working in a hands on, fast-paced environment.
• An understanding of budgets and P&L.

Responsibilities

• Accountable for store performance, maximising sales through physical and digital channels and achieving targets.
• Lead an inclusive and diverse team that embodies the BHF values.
• Oversee daily operations in a fast-paced, hands-on environment with donations and deliveries.
• Ensure high standards of customer service, merchandising and loss prevention.
• Collaborate with store colleagues to deliver community impact and fundraising goals.

Job description

The British Heart Foundation is recruiting a Store Manager for our Wakefield stores. You will lead a dynamic team, drive sales across-store and online channels, and deliver our charitable goals through excellent service and effective team leadership.

You will manage daily store operations in a busy environment, focusing on customer experience, budgets, and achieving strong results while upholding BHF values and community engagement.