Impact Store Manager – Fashion, Sustainability & Growth

British Heart Foundation; Tudhoe; Presencial; GBP 33.000 - 38.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

38 days annual leave

Holistic support leave

Maternity/paternity/adoption leave

Wagestream

Staff discount 25%

Health cash plan

24/7 Virtual GP

EAP

Pension 10%

Cycle to work

Gym discounts

Retailer discounts

Descripción de la vacante

The British Heart Foundation is seeking a Store Manager to lead one of our community-based fashion store teams. You will drive sales across physical and digital channels while upholding BHF values.

You will manage a fast-paced rota across 7 days, oversee collections, deliveries and donations, and coach a diverse team to deliver outstanding customer service and fundraising results. This role is hands-on and can be physically demanding, but highly rewarding as you contribute to life-saving

Formación

• Experience in a customer-facing role in retail, hospitality or service industry.
• Experience leading and developing teams.
• Ability to achieve sales targets and drive performance.
• Strong commercial awareness and ability to manage budgets.

Responsabilidades

• Drive sales and store performance through physical and digital channels.
• Lead an inclusive, diverse team and uphold BHF values.
• Oversee collections, deliveries and stock in a fast-paced environment.
• Provide excellent customer service and fundraising results.

Conocimientos

Customer-facing

Team leadership

Commercial awareness

Sales targets

Budget & P&L

Weekend flexibility

Descripción del empleo

The British Heart Foundation is seeking a Store Manager to lead one of our community-based fashion store teams. You will drive sales across physical and digital channels while upholding BHF values.

You will manage a fast-paced rota across 7 days, oversee collections, deliveries and donations, and coach a diverse team to deliver outstanding customer service and fundraising results. This role is hands-on and can be physically demanding, but highly rewarding as you contribute to life-saving