Store Manager - Drive Growth, Service & Team Excellence

Costa; Bath; Hybrid; GBP 34,000 - 42,000; Full time

Benefits offered by this job

Share scheme

Staff discount

Pension matching

Bonus incentive

Job summary

Costa Bath Store Manager role offers the chance to own store performance, lead a team and shape customer experiences in Bath. You will drive sales, manage profit, and develop staff to deliver Costa’s standard of excellence in a high-street environment.

The position provides competitive benefits including a 50% discount on Costa food and drinks, a matched pension up to 10%, access to a share scheme, and an incentive scheme with potential bonuses up to £10,000 depending on store performance.

Qualifications

• Experience managing and developing teams.
• Strong customer service orientation.
• Ambition to grow the Costa brand.
• Brand ambassador committed to high standards.

Responsibilities

• Meet customer needs and drive a strong customer service culture to boost NPS.
• Create a welcoming store environment customers want to return to.
• Own sales, profit, teams and recognition with effective management.
• Train and develop your team to reach their full potential.

Skills

Leadership

Team development

Customer service

Sales management

Job description

Costa Bath Store Manager role offers the chance to own store performance, lead a team and shape customer experiences in Bath. You will drive sales, manage profit, and develop staff to deliver Costa’s standard of excellence in a high-street environment.

The position provides competitive benefits including a 50% discount on Costa food and drinks, a matched pension up to 10%, access to a share scheme, and an incentive scheme with potential bonuses up to £10,000 depending on store performance.