Bath Store Manager — Lead Growth & Customer Delight

Costa Limited; Bath; On-site; GBP 34,000 - 42,000; Full time

Benefits offered by this job

Share scheme

Discount on food/drinks

Pension matched up to 10%

Incentive up to £10,000

Job summary

Costa Coffee in Bath is hiring a Store Manager to lead daily store operations, drive sales and nurture a high-performing team. You’ll own the guest experience, manage financials, and uphold Costa standards while working with local communities to grow the customer base.

We seek a proactive leader who can inspire others, plan strategically, and thrive under pressure. Strong customer focus and brand ambassador mindset are essential to succeed in our fast-paced environment.

Qualifications

• Proven ability to manage and develop successful teams.
• Strong leadership with focus on customer excellence.
• Ability to drive growth and maintain brand standards.

Responsibilities

• Own store performance, sales, profit and people development.
• Lead customer service focus to boost NPS and community engagement.
• Train and empower the team to deliver consistently high standards.
• Create a welcoming store environment that encourages repeat visits.

Skills

Leadership

Strategic thinking

Ambition

Brand ambassador

Under pressure

Job description

Costa Coffee in Bath is hiring a Store Manager to lead daily store operations, drive sales and nurture a high-performing team. You’ll own the guest experience, manage financials, and uphold Costa standards while working with local communities to grow the customer base.

We seek a proactive leader who can inspire others, plan strategically, and thrive under pressure. Strong customer focus and brand ambassador mindset are essential to succeed in our fast-paced environment.