Drive-Thru Store Manager: Lead Teams, Elevate Experience

Costa Coffee; Banbury; On-site; GBP 34,000 - 42,000; Full time

Benefits offered by this job

Coca-Cola share scheme

Staff discount 50%

Pension matching 10%

Bonus up to £10,000

Job summary

Costa Coffee is seeking a Store Manager for Babury Stroud, Drive Thru, to lead operations with passion and a customer-first approach. You’ll own sales, people development and store performance while upholding Costa’s brand values and standards.

In return you’ll benefit from a competitive salary up to £38,000 per year, plus a Coca-Cola share scheme, 50% staff discount, a matched pension up to 10% and a bonus potential of up to £10,000 depending on store results.

Qualifications

• A strong leader with experience managing and developing successful teams
• A forward-thinker with one eye on where we’re heading and the other on the bigger picture
• An ambitious character who wants to be part of our growth journey
• A brand ambassador dedicated to maintaining high standards
• Somebody who thrives under pressure

Responsibilities

• Meeting all customer needs and driving a strong customer service culture to drive positive NPS, as well as working in the local community to identify and welcome new customers
• Creating the perfect setting that customers want to come back to again and again
• Taking ownership with brilliant management of sales, profit, our teams, and recognition
• Training and developing your team to become the best they can be

Skills

Leadership experience

Team development

Customer service mindset

Growth mindset

Brand ambassador

Job description

Costa Coffee is seeking a Store Manager for Babury Stroud, Drive Thru, to lead operations with passion and a customer-first approach. You’ll own sales, people development and store performance while upholding Costa’s brand values and standards.

In return you’ll benefit from a competitive salary up to £38,000 per year, plus a Coca-Cola share scheme, 50% staff discount, a matched pension up to 10% and a bonus potential of up to £10,000 depending on store results.