Store Manager & Brand Champion

TOAST; Greater London; On-site; GBP 35,000 - 48,000; Full time

Benefits offered by this job

20 days annual leave

Company pension scheme

Cycle to work scheme

Company discount

Employee Assistance Programme

Job summary

TOAST is seeking a Store Manager in the United Kingdom to lead a flagship store, drive sales, optimise payroll and stock, and deliver exceptional customer service and brand presentation. The role emphasizes leadership, visual merchandising, and back-of-house efficiency within a fast-paced retail environment.

You will recruit and train a high-performing team, manage costs and budgets, and act as a brand ambassador both in appearance and behavior.

Responsibilities

• Take ownership of your store and accountability for all of its operational functions.
• Deliver store Sales, Payroll and Stock Management KPI targets and manage all other costs within agreed budgets
• Deliver Toast’s Customer Service expectation both personally and through the development of your team - Deliver Toast’s Brand Visual expectation using all information available
• Commercially manage your stock package to achieve the balance between high sales performance and beautifully visual presentation
• Provide detailed feedback to key liaisons regarding stock performance
• Deliver an excellent back of house operation that supports the needs of the store and facilitates optimal trading results in a secure fashion
• Recruit and develop a highly effective team capable of delivering the brand’s expectations providing all necessary training and guidance
• Create opportunities for succession through coaching and development.
• Actively seek self-development and training of own skills set to continually improve performance - Ensure a safe and healthy working environment for all of the team with a focus on risk assessment and ensuring a high level of housekeeping
• Liaise and seek feedback from all key Head Office functions in order to facilitate excellent store performance
• You will be a Brand Ambassador, representing Toast both visually and behaviourally at all times and ensuring the same behaviour in your team.

Job description

TOAST is seeking a Store Manager in the United Kingdom to lead a flagship store, drive sales, optimise payroll and stock, and deliver exceptional customer service and brand presentation. The role emphasizes leadership, visual merchandising, and back-of-house efficiency within a fast-paced retail environment.

You will recruit and train a high-performing team, manage costs and budgets, and act as a brand ambassador both in appearance and behavior.