Store Manager

Recall UK Ltd; Sunbury-on-Thames; On-site; GBP 26,000 - 38,000; Full time

Benefits offered by this job

Fantastic Work/Life Balance

Uncapped monthly bonus

20 days holiday + bank holidays

Growth potential

Job summary

Recall UK Ltd is seeking a Store Manager to lead a small, customer-focused team in a dynamic environment. You will drive sales, ensure outstanding service, and act as the expert guiding customers through their purchases.

The role requires strong leadership, excellent communication, and the ability to deliver smooth administration of customer accounts. You will motivate your team to maintain high standards and exceed sales and service targets, while delivering a great customer journey across all

Qualifications

• Experience leading a small team in retail or customer service.
• Proven ability to meet and exceed sales targets and service standards.
• Strong communication and organisational skills.

Responsibilities

• Deliver and exceed sales targets and profitability.
• Deliver outstanding customer service.
• Handle customer inquiries both over the phone and face to face.
• Guide customers to make the right purchase decisions.
• Complete administration duties for customer accounts.
• Maintain high standards at every point of the customer journey.
• Develop and motivate your team to succeed and surpass targets.

Skills

Sales targets

Customer service

Team leadership

Customer inquiries

Administration

Customer experience

Education

GCSE Maths and English (A-C)

Tools

Computer literacy

Job description

The Company - Store Manager - Customer Facing Environment

An expanding business that thrives on putting the customer first. They are setting new standards in their environment for both their customers and employees.

This is a unique environment and they are looking for a manager with excellent sales and customer service skills it could be from a Retail Sales, Hospitality, Financial, automotive or rental background as long as you can manage and motivate your small team to excel in customer service and sales.

The Job Role - Store Manager - Customer Facing Environment

This is a customer service and sales environment in which you will be responsible for managing a small team who thrive on success.

• To deliver and exceed sales targets and profitability.
• You will be expected to be able to deliver outstanding customer service
• Handle customer enquiries both over the phone and face to face.
• Be the expert in the environment and guide customers to make the right choice in their purchase.
• Complete administration duties to ensure the effective running of customer accounts.
• Delivering the standards needed to make a great impression at every point along our customer's journey.
• Develop and motivate your team to succeed and surpass Sales and service targets.

You will also motivate and manage your team to deliver the same high standards

The Ideal Candidate - Store Manager - Customer Facing Environment

• To lead you team to deliver exceptional customer service and focus their behaviors on delivering sales targets.
• You will be outgoing, someone who is instantly likeable and drives sales.
• Providing help, advice and showing a real interest in your customer's needs and requirements.
• To strive to provide outstanding customer service and exceed expectations.
• You will be an excellent communicator, who is organised and able to work under pressure.
• You will be computer literate with GCSE (or equivalent) Maths and English A-C.

If you are and you have gained experience at a similar level in retail, sales or customer service you could have the skills we are looking for.

Company Benefits - Store Manager - Customer Facing Environment

Day to day there will be plenty to keep you busy but in return for you hard work they offer:

• A Fantastic Work / Life Balance.
• A great place to work - in a growing company with potential for you to grow in your role
• An uncapped monthly bonus scheme - the more you achieve the more you earn
• 20 days holiday + bank holidays - rising with service