Store Manager

OBM CONSULTANCY; Oxford; On-site; GBP 32,000 - 45,000; Full time

Benefits offered by this job

20 days' annual leave + bank holidays

Job summary

OBM Consultancy is seeking a Store Manager for its Oxford boutique to lead daily operations and drive sales while upholding exceptional customer service, presentation and standards.

The successful candidate will own all aspects of boutique performance, develop the team and embody the brand's culture and values with a hands-on leadership style.

Responsibilities

• Take full ownership of the boutique and all operational functions.
• Deliver sales, payroll, stock-management and profitability targets.
• Manage operational costs within agreed budgets.
• Ensure an exceptional customer experience through personal leadership and team development.
• Maintain the highest visual merchandising and brand-presentation standards.
• Manage stock commercially to balance strong sales performance with an inspiring boutique environment.
• Provide detailed feedback to relevant head-office teams regarding stock performance and client demand.
• Maintain an efficient, secure and well-organised back-of-house operation.
• Recruit, train, coach and develop a high-performing team.
• Create succession opportunities through continuous coaching and development.
• Ensure a safe and healthy working environment, with strong attention to risk assessment and housekeeping.
• Work closely with key head-office functions to support store performance.
• Represent the brand’s culture and values through consistently professional behaviour and presentation.

Job description

Exclusive Executive Search Partnership with OBM Consultancy

Reports to: UK Retail Manager

Location: Oxford

The Role

OBM Consultancy is supporting a distinctive British contemporary lifestyle brand in the exclusive search for a Store Manager to lead its Oxford boutique.

The Store Manager will have full accountability for the boutique's daily operations, commercial performance and team development. The role requires a hands-on retail leader who can maximise sales and profitability while delivering exceptional customer service, visual presentation and operational standards.

The successful candidate will also act as a true ambassador for the brand's culture and values, developing the team to consistently deliver the same high standards.

Key Responsibilities

• Take full ownership of the boutique and all operational functions.
• Deliver sales, payroll, stock-management and profitability targets.
• Manage operational costs within agreed budgets.
• Ensure an exceptional customer experience through personal leadership and team development.
• Maintain the highest visual merchandising and brand-presentation standards.
• Manage stock commercially to balance strong sales performance with an inspiring boutique environment.
• Provide detailed feedback to relevant head-office teams regarding stock performance and client demand.
• Maintain an efficient, secure and well-organised back-of-house operation.
• Recruit, train, coach and develop a high-performing team.
• Create succession opportunities through continuous coaching and development.
• Ensure a safe and healthy working environment, with strong attention to risk assessment and housekeeping.
• Work closely with key head-office functions to support store performance.
• Represent the brand’s culture and values through consistently professional behaviour and presentation.

Personal Qualities

• Honest communication: Communicates clearly, constructively and respectfully while taking accountability.
• Integrity: Demonstrates strong ethical principles and sound judgement.
• Drive: Shows determination to achieve results and continuously improve performance.
• Positive mindset: Approaches challenges with energy, resilience and a solution-focused attitude.
• Commitment to quality: Maintains exceptional attention to detail and high standards.
• Supportive leadership: Challenges, encourages and celebrates the success of others.
• 20 days' annual leave plus bank holidays