Store Manager Designate - Oxford Area

Mountain Warehouse; Oxford; On-site; GBP 32,000 - 46,000; Full time

Benefits offered by this job

Monthly Bonus Scheme

50% Colleague Discount

28 days of annual leave

Employee Assistance Programme

Colleague Referral Incentive

Auto-enrolment Pension scheme

Length of service awards

Auto-enrolment Pension scheme

Length of service awards

Job summary

A leading retail company is seeking a Store Manager in Oxford to lead a team dedicated to delivering exceptional customer experiences. This role involves driving sales, managing store operations, and fostering team development. Ideal candidates should have strong leadership skills, a proven track record in retail management, and a commitment to customer service. The position offers a full-time role with various employee benefits including a monthly bonus scheme.

Qualifications

• Passionate about delivering outstanding customer experiences.
• Experienced retail manager who motivates teams.
• Skilled at managing diverse personalities.

Responsibilities

• Motivate your team to deliver their best.
• Oversee daily store operations and maintain high standards.
• Implement strategies to meet and exceed sales targets.
• Represent Mountain Warehouse in the local community and deliver exceptional customer experiences.

Skills

Leadership

Customer Service

Sales Management

Communication

Team Development

Job description

Description

Are you a passionate leader who thrives on empowering teams and delivering exceptional customer experiences? Do you excel in driving sales, fostering collaboration, and ensuring seamless store operations? Mountain Warehouse is looking for you to step into the role of Store Manager!

Application Deadline: 21 October 2025

Department: UK Retail

Location: Oxford - Management (OXF)

Key Responsibilities

• Leadership & Team Development: Motivate your team to deliver their best, foster positivity and excellence, build a collaborative team, address employee relations, support ongoing learning and development, communicate openly and clearly, and provide your team with the tools needed to deliver exceptional customer service.
• Operational Excellence: Oversee daily store operations, maintain high standards of visual merchandising and housekeeping, prioritise health and safety, recruit and develop top talent.
• Sales & Performance: Implement strategies to meet and exceed sales targets and KPIs, embed loss prevention processes, and use commercial insights to manage budgets and drive results.
• Customer Experience: Lead by example to deliver exceptional service, address customer feedback, represent Mountain Warehouse professionally, and build community connections.

We would like to meet someone who is

• Passionate about delivering outstanding customer experiences.
• A confident, experienced retail manager who motivates and empowers teams.
• Skilled at managing diverse personalities with diplomacy and adaptability.
• An excellent communicator who conveys expectations and feedback clearly at all levels.
• Results-driven with a strong focus on sales and performance goals.
• Solutions-focused, proactive in addressing challenges while aligning with company policies.
• Approachable, supportive, and trustworthy, building strong relationships with customers and colleagues.
• Energetic and determined to drive success for the team and business.

What's in it for you

• Monthly Bonus Scheme: Performance-driven bonus on top of base salary
• 50% Colleague Discount across Mountain Warehouse and Animal, with a twice-yearly uniform allowance
• 1 weekend off per month, 28 days of annual leave including Bank Holidays
• Access to Employee Assistance Programme and Colleague Hardship Scheme
• Generous Colleague Referral Incentive
• Auto-enrolment Pension scheme
• A stable, supportive environment
• Length of service awards

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Sales and Business Development

Industries

• Retail

INDMP