Store Manager

Card Factory; Matlock Bath CP; On-site; GBP 29,000 - 42,000; Full time

Job summary

Card Factory is seeking a Store Manager to lead daily operations, build a brilliant team, set clear direction, and create a workplace where colleagues feel supported and valued.

You’ll coach and empower others, manage merchandising and payroll, and use data to steer the store toward growth. You'll collaborate with District and Regional Managers to drive performance and celebrate success, while keeping a customer-first mindset at the core.

Qualifications

• Experience leading store teams and driving performance.
• Ability to coach, mentor, and develop others.
• Strong communication and relationship-building skills.
• Comfort with store systems and data-driven decision making.
• Calm, adaptable mindset under pressure.

Responsibilities

• Lead day-to-day store operations and team.
• Hire, coach, and develop staff.
• Oversee merchandising and payroll functions.
• Partner with District/Regional Managers to drive growth.
• Maintain a customer-first culture.

Skills

Leadership experience

Inspiring presence

People-first mindset

Strong communicator

Tech-savvy

Calm and adaptable

Job description

Lead the way at cardfactory, where special moments come to life.

As a Store Manager, you’ll be at the heart of it all — guiding a team, shaping a positive culture, and creating a space where people feel supported, valued, and inspired.

You’ll coach, motivate, and celebrate wins — big and small. With a customer-first mindset, you’ll bring energy and confidence to every decision, using data to keep things on track and moving forward.

What You’ll Be Getting Up To:

You’ll take the lead day to day — building a brilliant team, setting clear direction, and creating a workplace where people thrive. From hiring and coaching to merchandising and payroll, you’ll take ownership and make things happen.

You’ll also work closely with your District and Regional Managers, always looking for ways to grow, improve, and celebrate success.

What We’re Looking For:

• Leadership experience - You’ve led teams and know how to bring out their best.
• Inspiring presence - You lead by example and build a high-performing culture.
• People-first mindset - You coach, support, and help others grow.
• Strong communicator - You listen, speak clearly, and bring people together.
• Tech-savvy - Comfortable using systems to support daily tasks.
• Calm and adaptable - You stay focused and flexible under pressure.

Why Join Us?

At cardfactory, leadership is about more than just managing a store. We’ll support you with the tools, training, and opportunities to grow your career — because when you grow, we grow too.

There’s no fixed closing date for this role, so we encourage you to apply early as we may close the vacancy once we’ve received enough applications.