Store Manager

Card Factory; High Street; On-site; GBP 35,000 - 42,000; Full time

Job summary

Card Factory is seeking a Store Manager to lead a high-performing team at our High Street location. You’ll set direction, coach staff, and shape a customer-first culture that delivers results and a positive shopping experience.

You’ll work with District and Regional Managers to drive growth, improve operations, and celebrate success, while maintaining a calm and hands-on leadership style.

Qualifications

• Leadership experience in guiding and developing a team.
• Inspiring presence that motivates and elevates team performance.
• People-first mindset focusing on coaching and supporting colleagues.
• Strong communication skills to unite teams and stakeholders.
• Tech-savvy with comfort using store systems and data to guide decisions.
• Calm and adaptable leadership style under pressure.

Responsibilities

• Lead day-to-day store operations and set clear direction for the team.
• Hire, coach and develop team members to reach targets and standards.
• Oversee merchandising, payroll and store performance metrics.

Skills

Leadership experience

Inspiring presence

People-first mindset

Strong communication

Tech-savvy

Calm under pressure

Job description

Lead the way at cardfactory, where special moments come to life.

As a Store Manager, you’ll be at the heart of it all — guiding a team, shaping a positive culture, and creating a space where people feel supported, valued, and inspired.

You’ll coach, motivate, and celebrate wins — big and small. With a customer-first mindset, you’ll bring energy and confidence to every decision, using data to keep things on track and moving forward.

What You’ll Be Getting Up To:

You’ll take the lead day to day — building a brilliant team, setting clear direction, and creating a workplace where people thrive. From hiring and coaching to merchandising and payroll, you’ll take ownership and make things happen.

You’ll also work closely with your District and Regional Managers, always looking for ways to grow, improve, and celebrate success.

What We’re Looking For:

• Leadership experience - You’ve led teams and know how to bring out their best.
• Inspiring presence - You lead by example and build a high-performing culture.
• People-first mindset - You coach, support, and help others grow.
• Strong communicator - You listen, speak clearly, and bring people together.
• Tech-savvy - Comfortable using systems to support daily tasks.
• Calm and adaptable - You stay focused and flexible under pressure.

Why Join Us?

At cardfactory, leadership is about more than just managing a store. We’ll support you with the tools, training, and opportunities to grow your career — because when you grow, we grow too.

If you're ready to lead with impact and help shape the future of a business that celebrates life’s most meaningful moments, we’d love to hear from you.

There’s no fixed closing date for this role, so we encourage you to apply early as we may close the vacancy once we’ve received enough applications.

No agencies, please.