Store Manager

Gravity Recruit; Leeds; On-site; GBP 30,000 - 35,000; Full time

Benefits offered by this job

OTE £55k+

Personal Commission

Job summary

Gravity Recruit Limited is seeking an experienced Store Manager for a Leeds store. You will lead a small sales team, ensure exceptional store standards and safe operations, and drive sales performance with a strong emphasis on customer service.

The ideal candidate has 1+ year of team management in retail, preferably in furniture, flooring or related sectors. You will be proactive, self-motivated and flexible to work weekends/bank holidays as the business requires.

Qualifications

• Minimum 1 year experience managing small teams.
• Experience in furniture, flooring, electricals or related retail is a plus.
• Strong customer service focus with a track record of exceeding targets.

Responsibilities

• Oversee day-to-day operations of a small team.
• Maintain store standards and health & safety compliance.
• Drive KPIs and sales, including add-on sales across product ranges.
• Conduct regular performance reviews and support underperformers to improve.
• Ensure an outstanding customer journey from first visit to after-sales.

Skills

Team management

Sales targets

Customer service

Leadership

Job description

Store Manager - Leeds

Our client are a rapidly expanding and highly successful home interiors brand with exciting plans for 2027 to grow the store estate.

They now require an ambitious and driven Store Manager for their Store in Leeds

The Role

• Day to day management of a small team of sales executives
• Ensuring your Store standards are exceptional and at all times and H&S standards are consistently reviewed and met.
• Managing your Store and your Teams KPI's / Sales targets and ensuring you over achieve across a range of metrics from Sales to add on Sales
• Reviewing your teams performance with regular performance reviews and putting steps in place to ensure under performers are supported to achieve.
• Fostering a cuticle of customer excellence, delivering the best customer journey from their first visit to the store up until and including the after sales experience.

The Person

• You will be an experience Retail Store Manager or Assistant Manager, with a least 1 years experience managing small teams
• Ideal candidate will come from Assisted Sales base backgrounds such a Furniture, Flooring, Electricals, Telecoms or similar. However other retail background will be considered if you can display your passion for working towards sales driven targets.
• Able to display experience and examples of going above and beyond for customers, especially when it doesn't go smoothly.
• You must be self starting, highly driven and motivated to exceed targets.
• A flexible working approach including Weekends and Bank Holidays where our clients business is highly focused.

The Package

£30-35K Basic with an exceptional OTE c£55k+ and Personal Commission.