Store Manager

SWAROVSKI UK; Kingswood; On-site; GBP 30,000 - 42,000; Full time

Job summary

Swarovski UK is seeking a Store Manager to lead a high-performing team in our luxury retail environment, driving exceptional customer experiences and commercial success while upholding the brand's brilliance.

The role emphasizes team development, performance coaching, recruitment, onboarding and succession planning, with a strong focus on loyalty programs and building lasting customer relationships.

Qualifications

• Experience leading retail teams and achieving sales goals.
• Proven ability to build customer relationships and promote loyalty programs.
• Experience recruiting, onboarding and coaching talent.
• Ability to set, monitor and drive performance targets.

Responsibilities

• Lead, motivate, and develop your team to achieve sales goals and deliver outstanding service.
• Build strong customer relationships and promote loyalty programs.
• Recruit, onboard, and coach talent, securing succession plans.
• Set and manage individual and team targets, proactively assessing performance.

Skills

Team Leadership

Sales Coaching

Customer Service

Talent Recruitment

Performance Management

Job description

At Swarovski, your leadership matters, your vision drives success, and your work shapes exceptional luxury moments in every store experience.

Ready to lead with purpose at one of the most iconic brands in fashion and design? Join our retail team and drive a culture where creativity, customer service, and team spirit shine with brilliance.

As a Store Manager,youlllead your team with passion, nurturing team spirit, delivering exceptional customer experiences, and driving commercial success.Youllbe a Swarovski advocate, inspiring excellence and supporting your teams growth every day.

AbouttheJob

• Lead, motivate, and develop your team to achieve sales goals and deliver outstanding service
• Build strong customer relationships and promote loyalty programs
• Recruit, onboard, and coach talent, securing succession plans
• Set and manage individual and team targets, proactively assessing performance