Store Manager

Stellar Global Ltd; Greater London; On-site; GBP 45,000 - 47,000; Full time

Benefits offered by this job

Bonus scheme

33 days holiday allowance

Medicash

Job summary

Stellar Global Ltd is seeking a Store Manager for their Samsung Flagship retail store in Harrods, London. This 12-month maternity cover role involves leading a team to achieve operational excellence and embody the values of Samsung. The ideal candidate will have a passion for retail management, exceptional leadership skills, and experience in a luxury environment.

The role offers a salary of £45,000-£47,000, flexible working hours, and a generous holiday allowance. Join a diverse and inclusive team at Stellar Global to inspire your colleagues and create remarkable customer experiences.

Qualifications

• Experience in retail management, preferably in a luxury environment.
• Ability to lead and inspire a team through challenging situations.
• Exceptional interpersonal skills for building relationships with staff and customers.

Responsibilities

• Lead a team to achieve operational excellence and KPIs.
• Ensure clear communication of strategic direction.
• Manage team development and performance effectively.
• Foster a safe and inclusive work environment.

Skills

Leadership

Communication

People Management

Strategic Planning

Job description

Are you passionate about technologies, looking for a retail management position and open to the opportunity to work at the well known luxury department store? If your answers are yes, you could be a great candidate for the Samsung Flagship retail, Store Manager role in Harrods, London! This is maternity cover contract for 12 months.

Overall purpose of the role: As a Flagship Retail General Manager/Store Manager, you will lead your team to success through inspirational leadership and bring the ethos of Samsung connected innovation to life for your team and our customers. You will need to ensure you and your leadership team are organised and operationally excellent through strategic planning, HR control and delivery against Flagship Retail KPIs. You will enjoy solving problems, be able to work well under pressure and adapt to changes as the business evolves. You will look to bring out the best in your team and demonstrate humility, maturity, support and consistency, embodying Stellar Global and Samsung Flagship Retail core values, leading by example, embracing a diverse and inclusive culture.

Key Accountabilities

• Operational Excellence: Ensure team planning and scheduling are completed using HR tools, control and accountability of team KPIs, and ensure management and team are aware of the Flagship Retail strategy and performance across the financial year.
• Clear & Consistent Communication: Bring strategic direction to life and successfully communicate this across the management team and wider team to deliver tasks and projects on time.
• Strategic Planning: Identify opportunities and collaborate with others to grow the business and improve performance, discuss performance across sales, offers and launches, and lead weekly management meetings.
• People Management and Development.
• Embrace Stellar Global values: Own It, Be Can Do, Stay Curious and Work Smart.

Personal Specification (knowledge/experience)

• Confidentiality and trust in handling sensitive situations and HR challenges.
• Open to learn and improve own performance and inspire others.
• Drive team culture through a people-led strategy to positively impact business results.
• Make commitments and decisions on available information even under stressful and changing conditions, utilizing stakeholder management.
• Demonstrate honesty and willingness to listen to peers' views, ensuring Samsung Flagship Retail creates a safe and inclusive environment.
• A natural people-person, with exceptional communication and presentation skills for one-on-one or group interactions.
• Provide your team with a common purpose, inspire them with the power of the brand and coach them through a shared vision and mission.
• Ability to utilise your team’s diverse talents and experiences to set them up for success.
• Celebrate success through coaching, recognition, and validation plans to support growth, embodying a culture that drives unified values.

What do we offer

• £45,000-£47,000 annual salary plus bonus scheme.
• 12 months fixed-term contract (maternity cover) with 3 months probation.
• 40 hours per week, fully flexible.
• 33 days holiday allowance (pro rata).
• Medicash.
• Manage 8 members of staff.

Stellar Global is an Equal Opportunities Employer. We value diversity and inclusion, and all applications are considered equally.