Store Manager

SCHUH; Greater London; On-site; GBP 28,000 - 40,000; Full time

Benefits offered by this job

Product discount

34 days holiday

Birthday off

Flexible working hours

Perk platform discounts

Get paid as you earn

Employee assistance programme

Pension scheme

Development and progression

Relocation assistance + flights

Monthly incentives

Purpose Groups

Job summary

schuh in London Stratford is seeking a Store Manager to lead a passionate team and deliver exceptional customer service. You will drive sales, motivate staff, and manage everyday store operations to meet KPIs.

You will recruit, train, and develop talent while upholding schuh’s values and standards. A focus on profitability, visual merchandising, and strong leadership will help you succeed in a busy high-street environment.

Qualifications

• Proven leadership in retail or customer service
• Experience managing a team and driving KPIs
• Coaching and developing team members to improve product knowledge and service

Responsibilities

• Nurture a culture of delivering exceptional shopping experiences
• Coach and develop your team to exceed expectations in product knowledge, fit, style and care
• Lead by example in managing people at all levels
• Recruit and train new talent
• Set goals, achieve targets and drive KPIs
• Maximise store profitability and operational excellence
• Create engaging store displays within visual merchandising guidelines
• Relate with HO departments when needed

Skills

Leadership

Retail management

Customer service

Coaching

Team development

Job description

We have an exciting opportunity for a Store Manager to join our store in London Stratford!

Being a Kids Store Manager is as much to do with the newest generation as it is with their parents. By developing and motivating a knowledgeable and passionate team, you can help create a seamless shopping experience for everyone involved.

About the role

• Nurturing a culture of delivering the most exceptional shopping experience on the high street making our little shoppers and their parents/guardians feel like they have had the best shopping journey from start to finish
• Coaching and developing your team to exceed every expectation in product knowledge, fit, style and care
• Leading by example in managing people at all levels
• Recruiting and training new talent
• Setting goals, achieving targets and driving KPIs
• Striving for operational excellence
• Maximising store profitability
• Celebrating achievements
• Promoting the schuh brand through our values: Authentic, Inclusive, Collaborative, Brave, Passionate, Unique
• Creating exciting new store displays with the freedom to make commercial decisions within our visual merchandising guidelines
• Liaising with HO Departments when needed
• Adhering to company policies and guidelines

About the person

• Enthusiastic, motivational and ready for anything
• Optimistic and energetic
• Prepared to work hard
• Passionate about retail/customer service/footwear
• Lead from the front
• Target driven
• Keen eye for detail and commerciality
• Proven track record of leadership
• Personal values align with company values
• Previous management experience in customer service and/or retail experience would be preferable. Full training will be given for the role.

About the perks/benefits

• Up to 40% product discount for you and your loved ones as well as an annual 100% discount up to the value of £75 / €90 for shoes to wear to work
• 34 days holiday (including bank holidays) each year with flexibility to buy and sell holidays
• Your birthday off to celebrate you
• Flexible working hours / contracts to work when suits you
• Perk platform for hundreds of discounts
• Manage, save and access your wages as you earn them to get paid your way
• Employee assistance programme to support your wellbeing through resources, helplines and Virtual GP services.
• A pension scheme to help you save for the future
• Development and progression opportunities across store and Head Office
• Relocation assistance and two paid flights home per year if you relocate outside of or into the UK/ROI
• Ability to unlock monthly monetary incentive based on store performance
• Opportunity to be a part of our company Purpose Groups

About schuh

At schuh we are the 'Same but different'.

By embracing diversity and promoting inclusivity, we aim to empower our people to be fiercely and unapologetically themselves.

This means you will support our commitment to diversity, equality and inclusion, and ensure that colleagues and customers from all backgrounds, beliefs and communities are treated fairly.

We are committed to providing reasonable adjustments to support disabilities or health conditions. Please let our talent team know of any adjustments needed during the hiring process.

Our Talent Acquisition Team will work as quickly as possible to review your application.