Store Manager

SCHUH; Leeds; On-site; GBP 28,000 - 40,000; Full time

Benefits offered by this job

Up to 34 days holiday

Product discount

Birthday off

Flexible working hours

Wages access

Relocation assistance

Discretionary monetary incentive

Job summary

schuh is seeking a Store Manager for our Kids store in Leeds, White Rose. You will lead a team to deliver the best possible shopping journey for children and their guardians, coaching for product knowledge, fit and care while driving KPIs and profitability.

You will recruit, train and develop staff, set goals, and manage store operations including displays and liaising with Head Office. A passion for retail and customer service is essential.

Qualifications

• Proven leadership in a customer-facing retail environment.
• Experience in managing a team and coaching staff to deliver exceptional service.
• Strong focus on KPIs, sales, and profitability.

Responsibilities

• Lead and develop the store team to deliver exceptional shopping experiences for kids and parents.
• Coach and train colleagues to exceed product knowledge, fit and care expectations.
• Recruit, onboard and develop new talent; set goals and drive KPIs.
• Manage store operations, visual merchandising and commercial decisions within guidelines.
• Liaise with Head Office departments as needed and promote schuh values.

Skills

Leadership

Retail management

Customer service

Team coaching

Target driven

Job description

We have an exciting opportunity for a Store Manager to join our Kids store in Leeds, White Rose!

Being a Kids Store Manager is as much to do with the newest generation as it is with their parents.

About the role –

• Nurturing a culture of delivering the most exceptional shopping experience on the high street making our little shoppers and their parents/guardians feel like they have had the best shopping journey from start to finish
• Coaching and developing your team to exceed every expectation in product knowledge, fit, style and care
• Leading by example in managing people at all levels
• Recruiting and training new talent
• Setting goals, achieving targets and driving KPIs
• Striving for operational excellence
• Maximising store profitability
• Celebrating achievements
• Promoting the schuh brand through our values: Authentic, Inclusive, Collaborative, Brave, Passionate, Unique
• Creating exciting new store displays with the freedom to make commercial decisions within our visual merchandising guidelines
• Liaising with HO Departments when needed
• Adhering to company policies and guidelines

About the person -

• Enthusiastic, motivational and ready for anything
• Optimistic and energetic
• Prepared to work hard
• Passionate about retail/customer service/footwear
• Lead from the front
• Target driven
• Keen eye for detail and commerciality
• Proven track record of leadership
• Personal values align with company values
• Previous management experience in customer service and/or retail experience would be preferable. Full training will be given for the role.

About the perks/benefits –

• Up to 40% product discount for you and your loved ones as well as an annual 100% discount up to the value of £75 / €90 for shoes to wear to work
• 34 days holiday (including bank holidays) each year with flexibility to buy and sell holidays
• Your birthday off to celebrate you
• Flexible working hours / contracts to work when suits you
• Perk platform for hundreds of discounts
• Manage, save and access your wages as you earn them to get paid your way
• Employee assistance programme to support your wellbeing through resources, helplines and Virtual GP services.
• A pension scheme to help you save for the future
• Development and progression opportunities across store and Head Office
• Relocation assistance and two paid flights home per year if you relocate outside of or into the UK/ROI
• Ability to unlock monthly monetary incentive based on store performance
• Opportunity to be a part of our company Purpose Groups

About schuh –

At schuh we are the 'Same but different'.

By embracing diversity and promoting inclusivity, we aim to empower our people to be fiercely and unapologetically themselves.

This means you will support our commitment to diversity, equality and inclusion, and ensure that colleagues and customers from all backgrounds, beliefs and communities are treated fairly.

We are committed to providing reasonable adjustments to support disabilities or health conditions. Please let our talent team know of any adjustments needed during the hiring process.

Our Talent Acquisition Team will work as quickly as possible to review your application. In the meantime, if you have any questions or would like any additional information at all, please contact [e-mail]

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