Store Manager

Rohan; Glasgow; On-site; GBP 35,000 - 42,000; Full time

Benefits offered by this job

Clothing allowance

50% clothing discount

Staff Partnership programme

Pension contributions

Life cover

Employee Assistance Scheme

Structured training

Job summary

Rohan in Glasgow is seeking a Retail Shop Manager to lead the store team in delivering outstanding customer service and sales performance for our outdoor gear range.

The successful candidate will bring proven retail management experience, strong organisational and communication skills, and a passion for outdoor travel. The role requires hands-on leadership in a busy shop environment with a focus on coaching, training, and driving results.

Qualifications

• Excellent organisational skills.
• Effective verbal and written communication.
• Ability to challenge others to improve their performance.
• Skills to train and delegate effectively.
• Time management skills.
• Ideally, a passion for outdoor travel adventure.

Responsibilities

• Engage the shop team to drive all aspects of shop performance while upholding the brand’s quality and customer service.

Skills

Organisational skills

Verbal and written communication

Performance coaching

Training and delegation

Time management

Outdoor/adventure passion

Job description

Are you ready for your next Retail adventure? If you have a passion for excellent customer service and love selling clothing within the outdoors industry, then this is the job for you!

We are looking for a Retail Shop Manager to drive forward the quality service we continue to provide here in Glasgow.

Who are we looking for?

To fulfil this exciting role, you will possess excellent Retail Management skills, which you will have gained within a retail environment, ideally within the outdoor industry.
You will also have the following qualities:

• Excellent organisational skills
• Effective verbal and written communication skills
• Ability to challenge others to improve their performance
• Skills to train and delegate effectively
• Time Management Skills
• Ideally, you will have a passion for outdoor travel adventure.

About the role

The ideal candidate will use their past experiences to engage the shop team in driving all aspects of the shop performance whilst maintaining our reputation for outstanding quality and customer service.

What's in it for you?

Having been retailing in the UK for over 50 years in the outdoor industry, we are able to offer an excellent pay and benefits package. Plus, all of this:

• Structured training sales and management training
• Access to in-house e-learning modules
• Clothing allowance
• 50% discount on our clothing
• Staff Partnership programme
• Contributions to a Pension scheme
• Life cover based on salary
• Employee Assistance Scheme

About the company

We make gear to keep you protected and comfortable in the world's wildest places. From performance clothing to shoes and luggage we have created a range that is all you need and nothing you don’t. From our original and iconic "bags" to our latest innovations everything is built on the original design principles that were conceived around a kitchen table in North Yorkshire fifty years ago. That is what still make us unique.

We just make gear that delights our customers and delivers on our promise.