Sales Advisor

Rohan; Norwich; Hybrid; GBP 12,000 - 18,000; Part time

Benefits offered by this job

Clothing allowance

50% discount on clothing

Sales related bonus

Staff partnership programme

Life cover based on salary

Contributions to a Pension scheme

Employee Assistance Scheme

Fantastic e-learning and development

Job summary

Rohan is recruiting a Part-time Sales Advisor in Norwich to deliver outstanding customer service and help customers in a friendly, efficient manner.

This 12-hour contract is spread over three days and includes weekend work, clothing allowances, a 50% clothing discount, and other perks to support your development.

You will keep stockrooms tidy, maintain shop presentation, be vigilant about security, and always engage with customers to make them feel welcome.

Qualifications

• Excellent customer service skills and exemplary standards in the shop.
• Clear written and verbal communication.
• Excellent timekeeping.
• Awareness of security issues (stock loss prevention).
• Engage with customers and make them feel welcome.

Responsibilities

• Maintain stockrooms to a high standard and keep the shop clean, neat and tidy.
• Communicate clearly and concisely, written and verbal.
• Be an excellent timekeeper.
• Have awareness of security issues (stock loss prevention).
• Give advice and suggestions where necessary.
• Engage with the customer and make them feel welcome.

Job description

There's no such thing as bad weather, just the wrong clothing.
We are your constant companion for every journey and if you are looking for your next destination, then why not try us on for size...

We are currently recruiting for a Part time Sales Advisor position to work a 12 hour contract over three days. This will include weekend working.

We make gear to keep you protected and comfortable in the world’s wildest places. From performance clothing to shoes and luggage we have created a range that is all you need and nothing you don’t. From our original and iconic “Bags Trousers” to our latest innovations everything is built on the original design principles that were conceived around a kitchen table in North Yorkshire fifty years ago. That is what still makes us unique.

We just make gear that delights our customers and delivers on our promise.

The ideal candidate will have excellent customer service skills and set an exemplary standards of customer service in the shop at all times. You will enjoy dealing with our customers in a friendly and efficient manner and will always be happy to help with any queries they may have.

You will also:

• Ensure the stockrooms are maintained to a high standard, and also that the shop is clean, neat and tidy at all times.
• Be capable of clear and concise written and verbal communication
• Be an excellent timekeeping
• Have full awareness of security issues, (e.g. stock loss prevention)
• Give advice and suggestions where necessary
• Engage with the customer and make them feel welcome

What will you need?

You will have good organisational and communication skills, and enjoy giving great customer service and achieving goals. To fulfil this exciting role you will possess excellent Customer Service skills, which you will have gained within a retail environment, ideally within the outdoor industry.

Additionally, you must have the following qualities:

• Previous retail experience preferred but not essential
• Good selling skills
• Well presented
• Interest in the outdoors preferred but not essential
• Flexible
• IT Literate
• Friendly and outgoing personality
• Approachable

What’s in it for you?

• Clothing allowance
• 50% discount on our clothing
• Sales related bonus
• Staff partnership programme
• Life cover based on salary
• Contributions to a Pension scheme
• Employee Assistance Scheme
• Fantastic e-learning and development programmes