Sales Advisor

Rohan; Pennington; Remote; GBP 12,000 - 17,000; Part time

Benefits offered by this job

Clothing allowance

50% discount on clothing

Pension scheme contributions

E-learning and development programmes

Job summary

Rohan is seeking a Part Time Sales Advisor to join our store in Pennington. The role includes working Saturdays and delivering outstanding customer service for our outdoor gear range. You will help customers, maintain tidiness, and assist with stock management while aiming to hit shop targets.

Ideal candidates have strong communication, a friendly approach, and a genuine interest in outdoor gear. Flexible weekend availability and a welcoming shop presence are essential.

Qualifications

• Excellent customer service and communication skills.
• Retail experience preferred but not required.
• Able to work Saturdays and holidays.

Responsibilities

• Assist customers and provide product knowledge.
• Maintain stockrooms and keep the shop tidy.
• Support shop targets and contribute to team goals.
• Deliver clear and friendly service at all times.

Skills

Customer service

Sales skills

Communication

Timekeeping

Job description

There's no such thing as bad weather, just the wrong clothing.
We are your constant companion for every journey and if you are looking for your next destination, then why not try us on for size...

We are currently recruiting for a Part Time Sales Advisor on a contract that will include working Saturdays.

Our journey

We make gear to keep you protected and comfortable in the world’s wildest places. From performance clothing to shoes and luggage we have created a range that is all you need and nothing you don’t. From our original and iconic “Bags Trousers” to our latest innovations everything is built on the original design principles that were conceived around a kitchen table in North Yorkshire forty years ago. That is what still makes us unique.

We just make gear that delights our customers and delivers on our promise.

Your next destination

The ideal candidate will have excellent customer service skills and set an exemplary standards of customer service in the shop at all times. You will enjoy dealing with our customers in a friendly and efficient manner and will always be happy to help with any queries they may have.

You will also:

• Be able to motivate and inspire other members of the sales team in order to achieve shop targets
• Ensure the stockrooms are maintained to a high standard, and also that the shop is clean, neat and tidy at all times.
• Be capable of clear and concise written and verbal communication
• Be an excellent timekeeping
• Have full awareness of security issues, (e.g. stock loss prevention)
• Give advice and suggestions where necessary
• Engage with the customer and make them feel welcome

What will you need?

• You will have good organisational and communication skills and enjoy giving great customer service and achieving goals.
• To fulfil this exciting role you will possess excellent Customer Service skills, which you will have gained within a retail environment, ideally within the outdoor industry.

You must have the following qualities:

• Previous retail experience preferred but not essential
• Good customer services skills
• Good selling skills
• Well presented
• Interest in the outdoors preferred but not essential
• Flexible
• Good communication skills
• IT Literate
• Friendly and outgoing personality
• Approachable

What’s in it for you?

• Clothing allowance
• 50% discount on our clothing
• Contributions to a Pension scheme
• Fantastic e-learning and development programmes