Store Manager

ASTRID & MIYU LTD.; City of Westminster; On-site; GBP 40,000 - 60,000; Full time

Benefits offered by this job

Commission

Bonus

Job summary

Astrid & Miyu Ltd. in Covent Garden, London, is seeking a Store Manager to lead a dynamic team and deliver an exceptional in-store experience. You will champion our values, drive sales through effective VM and community initiatives, and nurture talent to grow with the brand.

The role requires strong leadership, a proactive mindset, and a passion for experiential retail, with a salary of £40,000 plus commission and bonus. Join a fast-moving, values-led team committed to sustainable growth.

Qualifications

• Experience as a Store Manager or equivalent in retail.
• Proven ability to lead and develop a team.
• Strong communication and guest experience focus.
• Ability to drive sales through merchandising and events.

Responsibilities

• Inspire and empower your team to host from the heart and deliver a memorable in-store experience.
• Coach and develop staff to build high-performing teams.
• Communicate clearly and deliver feedback on the shop floor.
• Lead inventory management, VM, store layouts and experiential retail.
• Ensure efficient operational processes to boost productivity and customer satisfaction.
• Drive sustainable business growth through community engagement and CRM initiatives.
• Build brand loyalty by hosting events and connecting with the local community.

Skills

Store management experience

People leadership

Brand ambassador

Customer focus

In-store visual merchandising

Job description

Why Astrid & Miyu?

We're more than a jewellery brand, we're on a mission to revolutionise the jewellery experience, and that starts with our people.

We're a fast moving, values led team built on trust, ownership and growth. You'll have the opportunity to bring ideas to life, make an impact and grow alongside a team that celebrates each other. If you're adaptable, proactive, and energised by growth, you'll thrive here.

Everything we do is guided by our values:

Grow Together. Celebrate Each Other. Break All Boundaries.

Want to discover more? Explore life at A&M, meet our people and learn more about our values here.

Location: Neal Street, Covent Garden in London

Hours: Full time

Salary & Benefits: £40,000 + commission and bonus. See more on our benefits here.

Our Commitment: Sustainability starts with us. From community work, caring for our suppliers and educating and supporting our team. See our commitments here.

The StoreManager Mission:

As an inspirational leader with strong commercial acumen, you will deliver the most memorable and engaging in‑store experience, bringing Experiential Retail to life. Championing our core values, you will play an integral part of the continued growth and expansion of the brand, whilst leading and developing your team, with growth always at the forefront.

How you'll drive success:

• Inspire and empower your team to truly Host from the Heart - guiding them to radiate warmth, be fully present, take ownership of every interaction and bring intention to the smallest moments. You'll create a space where every individual and customer feels genuinely seen, valued and cared for

• You will inspire, support and coach your team to truly flourish and grow in their roles by adopting a reverse leadership approach in order to cultivate high‑performing and truly engaged teams

• You’re a clear and confident communicator and comfortable with delivering feedback on the shop floor, observing & delivering in the moment

• You’ll lead the way in ensuring strong numbers are achieved through inventory management, VM, store layouts and experiential retail

• Ensure efficient and effective operational processes in your store to enhance productivity and customer satisfaction

• You’ll commit to continuously optimising your social and environmental impact from both large to small decisions, staying committed within your role to together growing a sustainable business

• You’ll build brand loyalty by promoting our CRM scheme, hosting events, and engaging with your local community in this exciting new market for us

What you'll need to thrive:

• A values champion and brand ambassador, you are the role model for your store team and our values resonate deeply with you

• This role is ideal for anyone with experience as a Store Manager

• You have a strong presence, high on influencing your energy is infectious and authentically inspires those around you

• You have the ability to develop and mentor a high‑performing team to create an environment fostered by learning, growth and development

• You're always looking for a better way to do things and are naturally curious in everything you do and every conversation you have

Your Journey With Us: - Want to know more about our interview process? Find out what to expect here.

Job Application & AI: Our teams are hiring people, not perfect answers. Share your own experiences, examples and personality. That's what helps us understand who you are and what you could bring to the team.