- Inspire and empower your team to truly Host from the Heart - guiding them to radiate warmth, be fully present, take ownership of every interaction and bring intention to the smallest moments. You'll create a space where every individual and customer feels genuinely seen, valued and cared for
- You will support and coach your team to truly flourish and grow in their roles by adopting a reverse leadership approach in order to cultivate high-performing and truly engaged teams
- You're a clear and confident communicator and comfortable with delivering feedback on the shop floor, observing & delivering in the moment
- You'll lead the way in ensuring strong numbers are achieved through inventory management, VM, store layouts and experiential retail
- Ensure efficient and effective operational processes in your store to enhance productivity and customer satisfaction
- You'll commit to continuously optimising your social and environmental impact from both large to small decisions, staying committed within your role to together growing a sustainable business
- You'll build brand loyalty by promoting our CRM scheme, hosting events, and engaging with your local community in this exciting new market for us
- You have the ability to develop and mentor a high-performing team to create an environment fostered by learning, growth and development
- Strong communication, and interpersonal skills, with the ability to influence and collaborate with cross-functional teams and stakeholders at all levels
- You're always looking for a better way to do things and are naturally curious in everything you do and every conversation you have
Why Astrid & Miyu?
We're more than a jewellery brand, we're on a mission to revolutionise the jewellery experience, and that starts with our people. We're a fast moving, values led team built on trust, ownership and growth. You'll have the opportunity to bring ideas to life, make an impact and grow alongside a team that celebrates each other. If you're adaptable, proactive, and energised by growth, you'll thrive here. Everything we do is guided by our values: Grow Together. Celebrate Each Other. Break All Boundaries. Want to discover more? Explore life at A&M, meet our people and learn more about our values here.