Store Manager

ASTRID & MIYU LTD.; St Albans; On-site; GBP 32,000 - 48,000; Full time

Benefits offered by this job

Commission

Bonus

Job summary

Astrid & Miyu Ltd. in St Albans is expanding with a brand-new store and seeks a passionate Store Manager to create unforgettable customer experiences from the heart.

You will lead a team, drive commercial growth, and champion our values while opening a flagship space in this new market. The role demands a strong, inspirational leader who can develop talent, manage store operations, and promote community engagement within a rapidly growing brand.

Qualifications

• Experience as a Store Manager.
• Strong presence and energy that inspires others.
• Ability to develop and mentor a high‑performing team.
• Curious and always looking for better ways to do things.

Responsibilities

• Inspire and empower your team to host from the heart, creating a welcoming space.
• Coach and support your team to grow and perform at a high level.
• Deliver clear, confident communication and give timely feedback on the shop floor.
• Ensure strong sales through inventory, visual merchandising and experiential retail.
• Maintain efficient operational processes to boost productivity and customer satisfaction.
• Commit to sustainable social and environmental impact in daily operations.
• Build brand loyalty by promoting CRM, hosting events, and engaging with the local community.

Skills

Brand ambassador

Store Manager experience

People leadership

Communication

Job description

Why Astrid & Miyu?

We're more than a jewellery brand, we're on a mission to revolutionise the jewellery experience, and that starts with our people.
We're a fast moving, values led team built on trust, ownership and growth. You'll have the opportunity to bring ideas to life, make an impact and grow alongside a team that celebrates each other. If you're adaptable, proactive, and energised by growth, you'll thrive here.
Everything we do is guided by our values:

Grow Together. Celebrate Each Other. Break All Boundaries.

Want to discover more? Explore life at A&M, meet our people and learn more about our values here.

Location: St Albans.

Hours: Full-time.

Salary & Benefits: £32,000 + commission and bonus. See more on our benefits here.

Our Commitment: Sustainability starts with us. From community work, caring for our suppliers and educating and supporting our team. See our commitments here.

This winter, we'll be opening our doors to a brand new store for jewellery lovers in the heart of St Albans. We're looking for a passionate team to help bring this beautiful new space to life, hosting from the heart and creating unforgettable experiences for every customer who walks through our doors.

The StoreManager Mission:

As an inspirational leader with strong commercial acumen, you will deliver the most memorable and engaging in-store experience, bringing Experiential Retail to life. Championing our core values, you will play an integral part of the continued growth and expansion of the brand, whilst leading and developing your team, with growth always at the forefront.

How you'll drive success:

• Inspire and empower your team to truly Host from the Heart - guiding them to radiate warmth, be fully present, take ownership of every interaction and bring intention to the smallest moments. You'll create a space where every individual and customer feels genuinely seen, valued and cared for

• You will inspire, support and coach your team to truly flourish and grow in their roles by adopting a reverse leadership approach in order to cultivate high-performing and truly engaged teams

• You’re a clear and confident communicator and comfortable with delivering feedback on the shop floor, observing & delivering in the moment

• You’ll lead the way in ensuring strong numbers are achieved through inventory management, VM, store layouts and experiential retail

• Ensure efficient and effective operational processes in your store to enhance productivity and customer satisfaction

• You’ll commit to continuously optimising your social and environmental impact from both large to small decisions, staying committed within your role to together growing a sustainable business

• You’ll build brand loyalty by promoting our CRM scheme, hosting events, and engaging with your local community in this exciting new market for us

What you'll need to thrive:

• A values champion and brand ambassador, you are the role model for your store team and our values resonate deeply with you

• This role is ideal for anyone with experience as a Store Manager

• You have a strong presence, high on influencing your energy is infectious and authentically inspires those around you

• You have the ability to develop and mentor a high-performing team to create an environment fostered by learning, growth and development

• You're always looking for a better way to do things and are naturally curious in everything you do and every conversation you have

Your Journey With Us: Want to know more about our interview process? Find out what to expect here.

Job Application & AI: Our teams are hiring people, not perfect answers. Share your own experiences, examples and personality. That's what helps us understand who you are and what you could bring to the team.