Store Manager

Space NK Limited; Christchurch; On-site; GBP 30,000 - 42,000; Full time

Job summary

Space NK Limited in the United Kingdom is seeking a store leader to coach a team to deliver a customer-first experience and provide unbiased product advice. You will drive sales targets, lead training, optimise stock handling and scheduling, and collaborate with internal teams to grow the business while developing a welcoming environment for staff.

You will coach the team to achieve targets, analyse reports, and identify opportunities to maximise performance while upholding company policies and

Responsibilities

• Coaching your team to ensure a 'customer first' experience is delivered consistently
• Ensuring consistent product training and knowledge to provide unbiased customer advice
• Exceeding sales targets and delivering LFL growth along with ATV, AUS and conversion
• Exceeding the company acquisition target for N.dulge
• Managing payroll spend within budget through effective scheduling and people planning
• Managing stock file accuracy - adhering to all stock handling policies to ensure stock accuracy and minimise stock loss
• Ensuring team awareness of sales targets, ATV, AUS and conversion targets on a daily, weekly and monthly basis, focusing on their achievement
• Communicating clearly and concisely with all internal and external business partners to drive business opportunities
• Actively identifying innovative opportunities to maximise the business
• Confidently analysing all available business reports to review weekly, monthly and yearly performance
• Creating an inclusive, welcoming and approachable environment for employees to thrive in
• Coaching and developing the team to achieve their full potential
• Understanding and adhering to all Company policies and procedures
• Able to deliver a 'customer first' experience, demonstrating leadership to coach and motivate a team
• Able to understand and analyse commercial reports to drive business opportunities
• Able to identify key performance behaviours and competencies within a team
• Able to build strong working relationships with support office departments
• Strong prioritising and organisational skills
• Leads by example
• Values honesty and integrity in working relationships
• Flexible to meet rapidly changing priorities and deadlines
• Able to delegate tasks and follow up effectively to ensure completion
• As the ultimate curator of over 100 of the most in-demand, highly innovative and boundary-pushing beauty brands, we are the go-to destination for worldwide beauty discovery.

Job description

• Coaching your team to ensure a 'customer first' experience is delivered consistently
• Ensuring consistent product training and knowledge to provide unbiased customer advice
• Exceeding sales targets and delivering LFL growth along with ATV, AUS and conversion
• Exceeding the company acquisition target for N.dulge
• Managing payroll spend within budget through effective scheduling and people planning
• Managing stock file accuracy - adhering to all stock handling policies to ensure stock accuracy and minimise stock loss
• Ensuring team awareness of sales targets, ATV, AUS and conversion targets on a daily, weekly and monthly basis, focusing on their achievement
• Communicating clearly and concisely with all internal and external business partners to drive business opportunities
• Actively identifying innovative opportunities to maximise the business
• Confidently analysing all available business reports to review weekly, monthly and yearly performance
• Creating an inclusive, welcoming and approachable environment for employees to thrive in
• Coaching and developing the team to achieve their full potential
• Understanding and adhering to all Company policies and procedures

  Able to deliver a 'customer first' experience, demonstrating leadership to coach and motivate a team

• Able to understand and analyse commercial reports to drive business opportunities
• Able to identify key performance behaviours and competencies within a team
• Able to build strong working relationships with support office departments
• Strong prioritising and organisational skills
• Leads by example
• Values honesty and integrity in working relationships
• Flexible to meet rapidly changing priorities and deadlines
• Able to delegate tasks and follow up effectively to ensure completion

  As the ultimate curator of over 100 of the most in-demand, highly innovative and boundary-pushing beauty brands, we are the go-to destination for worldwide beauty discovery.

Together through our neighbourhood stores, online presence and loyalty scheme, Space NK has built a flourishing community in which to discover beauty. The customer is at the heart of everything we do, and we will always endeavour to offer everything they need to help them explore, experiment, and enjoy our brands.