Beauty Advisor

Space NK Limited

Beverley

Sur place

GBP 19 000 - 23 000

Plein temps

Il y a 3 jours
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Avantages offerts par ce poste

Competitive salary
25 days annual leave
Employee discount up to 50%
Health & wellbeing benefits
Training and development
Third-party discounts
Refer a friend bonus

Résumé du poste

Space NK Limited is seeking a Beauty Advisor in Beverley to deliver unbiased, product-savvy guidance and drive sales. You will work as part of a team to ensure a customer-first experience, exceed targets, and uphold stock accuracy and company policies.

You will maintain up-to-date product knowledge, communicate effectively with colleagues and partners, and contribute to a welcoming store environment that reflects the Space NK brand.

Qualifications

  • Excellent product knowledge and a customer-first approach.
  • Strong communication and interpersonal skills.
  • Ability to meet sales targets and KPIs.
  • Flexible, proactive and able to adapt to change.

Responsabilités

  • Deliver unbiased customer advice through exceptional product knowledge.
  • Provide a customer-first experience as part of a team.
  • Exceed sales targets and contribute to acquisition goals for N.dulge.
  • Maintain stock accuracy and follow stock-handling policies.
  • Communicate clearly with store team and external partners.
  • Create an inclusive, welcoming store environment.

Connaissances

Product knowledge
Customer service
Communication skills
Teamwork
Brand ambassador

Description du poste

The Beauty Advisor's main responsibility is to achieve sales and KPI's target through a customer first approach. With passion and enthusiasm, they are an ambassador for the brand. Role Responsibilities

  • Delivering unbiased customer advice through exceptional product knowledge
  • Working as one team to ensure a 'customer first' experience is delivered consistently
  • Exceeding sales targets and the company acquisition target for N.dulge
  • Following all stock handling policies to ensure stock accuracy and minimise stock loss
  • Communicating clearly and concisely with the store team
  • Confidently communicating with external business partners, store visitors
  • Fully embracing the team effort and taking pride in achieving the common goal
  • Creating an inclusive, welcoming and approachable store environment
  • Maintaining up to date product knowledge and sharing with the team
  • Understanding and adhering to all Company policies and procedures
    Able to deliver a 'customer first' experience
  • Able to understand store targets and KPI's
  • Strong communication skills
  • Leads by example
  • Values honesty and integrity in working relationships
  • Embraces change
  • Flexible to meet rapidly changing priorities and deadlines
  • Able to follow direction
  • Open and supportive of other ideas
  • Positive attitude
  • Passionate about beauty
  • Able to use own initiative
    As the ultimate curator of over 100 of the most in-demand, highly innovative and boundary-pushing beauty brands, we are the go-to destination for worldwide beauty discovery.

Together through our neighbourhood stores, online presence and loyalty scheme, Space NK has built a flourishing community in which to discover beauty. The customer is at the heart of everything we do, and we will always endeavour to offer everything they need to help them explore, experiment, and enjoy our brands.

  • A Competitive salary, reviewed annually
  • Generous time off, up to 25 days annually
  • Access to an employee discount at Space NK of up to 50% off products, brand dependent
  • A range of Health & wellness benefits, with support for physical, mental & financial wellbeing
  • Access to training and development opportunities from our education team and brand partners to support your growth and development
  • Access to additional third-party discounts across shopping, health, lifestyle and wellbeing
  • Refer a friend's bonus scheme.
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