Beauty Advisor (12 hours)

Space NK Limited; Manchester; Hybrid; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Competitive salary

Up to 25 days holiday

Employee discount up to 50%

Health & wellness benefits

Training and development

Company discounts

Refer a friend bonus

Job summary

Space NK in Manchester is seeking a Beauty Advisor who will drive sales through exceptional product knowledge and a customer-first approach, representing the Space NK brand across store interactions.

You will work as part of a team to meet targets, maintain stock accuracy, share knowledge with colleagues, and create an inclusive, welcoming shopping environment while delivering an outstanding customer experience.

Qualifications

• Deliver unbiased customer advice through product knowledge.
• Exhibit strong communication with store team and customers.
• Support achieving sales targets and brand goals.
• Maintain stock accuracy and minimise stock loss.
• Be a proactive ambassador for Space NK and its brands.

Responsibilities

• Deliver unbiased customer advice through exceptional product knowledge
• Working as one team to ensure a ‘customer first’ experience is delivered consistently
• Exceeding sales targets and supporting acquisition targets
• Following all stock handling policies to ensure stock accuracy
• Communicating clearly with the store team
• Confidently communicating with external business partners and store visitors
• Creating an inclusive, welcoming store environment
• Maintaining up to date product knowledge and sharing with the team
• Understanding and adhering to all Company policies and procedures

Skills

Customer service

Sales skills

Communication

Teamwork

Problem solving

Flexibility

Initiative

Interest in beauty

Job description

If you love beauty, you’re in the right place.

As the ultimate curator of over 100 of the most in-demand, highly innovative and boundary-pushing beauty brands, we are the go-to destination for worldwide beauty discovery.

Together through our neighbourhood stores, online presence and loyalty scheme, Space NK has built a flourishing community in which to discover beauty. The customer is at the heart of everything we do, and we will always endeavour to offer everything they need to help them explore, experiment, and enjoy our brands.

Beauty Advisor

Role Overview

The Beauty Advisor’s main responsibility is to achieve sales and KPI’s target through a customer first approach. With passion and enthusiasm, they are an ambassador for the brand.

Role Responsibilities

• Delivering unbiased customer advice through exceptional product knowledge

• Working as one team to ensure a ‘customer first’ experience is delivered consistently

• Exceeding sales targets and the company acquisition target for N.dulge

• Following all stock handling policies to ensure stock accuracy and minimise stock loss

• Communicating clearly and concisely with the store team

• Confidently communicating with external business partners, store visitors

• Fully embracing the team effort and taking pride in achieving the common goal

• Creating an inclusive, welcoming and approachable store environment

• Maintaining up to date product knowledge and sharing with the team

• Understanding and adhering to all Company policies and procedures

About You

• Able to deliver a ‘customer first’ experience

• Able to understand store targets and KPI’s

• Strong communication skills

• Leads by example

• Values honesty and integrity in working relationships

• Embraces change

• Flexible to meet rapidly changing priorities and deadlines

• Able to follow direction

• Open and supportive of other ideas

• Positive attitude

• Passionate about beauty

• Able to use own initiative

Our Benefits

• A Competitive salary, reviewed annually

• Generous time off, up to 25 days annually

• Access to an employee discount at Space NK of up to 50% off products, brand dependent

• A range of Health & wellness benefits, with support for physical, mental & financial wellbeing

• Access to training and development opportunities from our education team and brand partners to support your growth and development

• Access to additional third-party discounts across shopping, health, lifestyle and wellbeing

• Refer a friend's bonus scheme.

Space NK are an equal opportunities employer. Please note that only successful candidates will be contacted. All applicants must have the right to live and work in the UK. If you want to find out more about us, what it is like to work for us, all about our benefits, and our pledges on Diversity, Inclusion and Belonging, please visit our website.