Assistant Manager at BubbleCitea

Churchill Square; Brighton; On-site; GBP 25,000 - 35,000; Full time

Benefits offered by this job

Career progression paths

Ongoing training & development

Staff discounts

Free bubble tea during shifts

Job summary

Bubble CiTea is seeking a proactive manager to support daily operations in Brighton. Responsibilities include leading the team, handling customer queries, and ensuring high operational standards. The ideal candidate has experience in a fast-paced food/beverage environment and a passion for personal development.

We offer clear career progression paths and ongoing training, ensuring that your growth is prioritized within our supportive team culture. Join us to thrive in a vibrant workplace!

Qualifications

• Experienced in managerial/supervisor role in driving high sales culture.
• A proactive leader with a passion for service and development.
• Eligible to work legally in the UK.

Responsibilities

• Support the Store Manager with operations including scheduling and stock control.
• Lead the team in the Store Manager’s absence, ensuring high standards.
• Resolve customer queries and maintain team morale.
• Motivate the team and drive sales targets.

Skills

Sales-focused culture experience

Leadership

Customer service

Flexibility with hours

Job description

Bubble CiTea: Bubble Up Your Career! BUBBLE CITEA is a locally renowned bubble tea brand with a passion for high-quality drinks, outstanding customer service, and a welcoming atmosphere. We’re more than just a place to work—we’re a place where careers are built, friendships are made, and people grow together.

We don’t just hire — we build futures. We believe in creating opportunities where you can learn, grow, and develop your career every step of the way. Whether you’re starting your first job or looking to take the next step, we’ll support you with training, progression, and a team that grows together.

OUR MISSION Continuously innovate and improve our services and products to create the most memorable and happy experience for our precious customers.

Responsibilities

• Support the Store Manager with daily operations, including staff scheduling, stock control, and administration
• Lead the team in the Store Manager’s absence, maintaining high standards and team morale
• Resolve customer queries and complaints, escalating when necessary
• Assist with cash handling, end-of-day finance, and stock management
• Motivate the team, promote sales targets, and uphold excellent ‘Sunny Service’ standards
• Ensure consistent drink preparation, product quality, and allergen compliance
• Maintain store presentation, cleanliness, and operational equipment
• Support staff training and development, assigning tasks to maximise efficiency
• Help drive sales and contribute to achieving store budget goals
• Ensure compliance with health, safety, and regulatory standards
• Complete the reasonable tasks that assigned by the company

Qualifications

• Experienced in managerial/supervisor role in driving a high sales-focused culture in fast-paced food/beverage industry
• A natural leader with a proactive, “can do” attitude
• Passionate about people, service, and personal development
• Open to learning and sharing your knowledge with others
• Flexible with working hours (evenings, weekends, and holidays as needed)
• Reliable, punctual, and ready to make a difference
• Eligible to work legally in the UK

What we offer

• Clear career progression paths—your growth is our priority
• Ongoing training & development to build your skills and confidence
• Opportunities for promotion into management and beyond
• A fun, supportive, and family-like team culture
• Staff discounts on our amazing drinks
• A free bubble tea during every shift
• The chance to be part of a brand that values you—not just as an employee, but as a future leader

Your career starts here

At BUBBLE CITEA, we’re not just offering a job—we’re offering you a place to thrive. If you're ready to take the next step and grow your career in a vibrant, people-first company, apply now and let’s build something amazing together.