Assistant Manager

Bubble CiTea Ltd.; Telford; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Staff discounts on our amazing drinks

Free bubble tea each shift

Job summary

Bubble CiTea Ltd. is hiring an Assistant Manager to support daily store operations, staff scheduling, stock control, and administration.

You will lead in the Store Manager’s absence, maintain high standards and morale, resolve customer queries, assist with cash handling and end-of-day finance, and drive sales. You will motivate the team, ensure quality drink prep, allergen compliance, and maintain store presentation.

Qualifications

• Experienced in a managerial or supervisory role in a fast-paced food or beverage industry.
• A natural leader with a proactive, “can do” attitude.
• Passionate about people, service, and personal development.
• Open to learning and sharing knowledge with others.
• Flexible with working hours (evenings, weekends, and holidays as needed).
• Reliable, punctual, and ready to make a difference.
• Eligible to work legally in the UK.

Responsibilities

• Support the Store Manager with daily operations, including staff scheduling, stock control, and administration
• Lead the team in the Store Manager’s absence, maintaining high standards and team morale
• Resolve customer queries and complaints, escalating when necessary
• Assist with cash handling, end‑of‑day finance, and stock management
• Motivate the team, promote sales targets, and uphold excellent ‘Sunny Service’ standards
• Ensure consistent drink preparation, product quality, and allergen compliance
• Maintain store presentation, cleanliness, and operational equipment
• Support staff training and development, assigning tasks to maximise efficiency
• Help drive sales and contribute to achieving store budget goals
• Ensure compliance with health, safety, and regulatory standards
• Complete reasonable tasks assigned by the company

Skills

Managerial experience

Leadership

People skills

Customer service

Flexibility

UK work eligibility

Job description

Bubble CiTea – Bubble Up Your Career

BUBBLE CITEA is a locally renowned bubble tea brand with a passion for high‑quality drinks, outstanding customer service, and a welcoming atmosphere. We’re more than a place to work—we’re a place where careers are built, friendships are made, and people grow together.

Mission

Continuously innovate and improve our services and products to create the most memorable and happy experience for our precious customers.

We’re Hiring: Assistant Manager

As a Assistant Manager, you will support the Store Manager with daily operations, including staff scheduling, stock control, and administration. You will lead the team in the Store Manager’s absence, maintain high standards and team morale, resolve customer queries and complaints, assist with cash handling, manage end‑of‑day finance, and drive sales.

Responsibilities

• Support the Store Manager with daily operations, including staff scheduling, stock control, and administration
• Lead the team in the Store Manager’s absence, maintaining high standards and team morale
• Resolve customer queries and complaints, escalating when necessary
• Assist with cash handling, end‑of‑day finance, and stock management
• Motivate the team, promote sales targets, and uphold excellent ‘Sunny Service’ standards
• Ensure consistent drink preparation, product quality, and allergen compliance
• Maintain store presentation, cleanliness, and operational equipment
• Support staff training and development, assigning tasks to maximise efficiency
• Help drive sales and contribute to achieving store budget goals
• Ensure compliance with health, safety, and regulatory standards
• Complete reasonable tasks assigned by the company

Qualifications

• Experienced in a managerial or supervisory role in a fast‑paced food or beverage industry
• A natural leader with a proactive, “can do” attitude
• Passionate about people, service, and personal development
• Open to learning and sharing knowledge with others
• Flexible with working hours (evenings, weekends, and holidays as needed)
• Reliable, punctual, and ready to make a difference
• Eligible to work legally in the UK

What We Offer

• Clear career progression paths—growth is our priority
• Ongoing training and development to build your skills and confidence
• Opportunities for promotion into management and beyond
• A fun, supportive, and family‑like team culture
• Staff discounts on our amazing drinks
• A free bubble tea each shift
• The chance to be part of a brand that values you—not just as an employee, but as a future leader

Your Career Starts Here

Apply now and let’s build something amazing together.