Store Manager

Mint Velvet; Aberdeen City; On-site; GBP 30,000 - 42,000; Full time

Benefits offered by this job

33 days holiday

Discretionary quarterly bonus

Staff discount

Clothing allowance

Job summary

Mint Velvet is seeking a Store Manager in Aberdeen to lead a dynamic team and champion the Mint Velvet brand. You will drive sales, customer experience and operational excellence in-store, while maintaining visual standards and brand values.

You will recruit and develop staff, manage costs, and utilise data to optimise performance in line with the brand’s omnichannel approach. This is a full-time, on-site role with a focus on customer service and financial targets.

Qualifications

• Proven experience in all areas of store management.
• Experience leading a small team and delivering great service.
• Ability to drive sales through brand-driven KPIs and visual standards.

Responsibilities

• Lead and motivate your team to achieve store KPIs.
• Recruit, train and develop staff reflecting the Mint Velvet brand.
• Drive exceptional visual delivery and customer journey in-store.
• Utilise data to support omnichannel retail approaches.
• Manage operations, payroll and stock loss effectively.

Skills

Retail management

People management

Customer service

Visual merchandising

Tools

POS systems

Job description

Store Manager

Department: Retail

Employment Type: Full Time

Location: Aberdeen

Description

Mint Velvet began when founders Liz Houghton and Lisa Agar-Rea set out to create an unfailingly chic collection of contemporary, great quality staples and elevated fits that they felt were missing from their wardrobes. Feeling frustrated that they couldn’t find anything they wanted to wear, or the great customer service they craved, they started fusing relaxed comfort with glamorous yet wearable fashion trends. Relaxed Glamour was born.

As a Retail Store Manager at Mint Velvet, you will lead and motivate your team to achieve a range of brand driven KPIs and key objectives such as, Customer Focus - Visual Excellence - Commerciality - Operations & Communication - Leading the Team all while living and representing the Mint Velvet brand values.

Our Values

With Soul. Courage & Resilience. Passion & Drive. Entrepreneurial Spirit. Collaborative.

The Role

• Know and share the Mint Velvet brand story, understand how it shapes the here and now and influences the future of retail
• Demonstrate outstanding understanding of Mint Velvet's market position and competitors and use this to generate and act on any ideas, opportunities or concerns that may impact your store
• Recruit a dynamic, passionate and committed store team who reflect the brand profile and foster a high-performing and efficient culture
• Be proactive in driving your own personal development and continually improving your performance
• Achieve exceptional visual delivery which reflects the Mint Velvet visual guidelines; creating a sanctuary of style and service that enhances the customer journey and overall experience in-store
• Follow and adhere to all policies and procedures and run a sound and robust operation
• Achieve remarkable results across sales, costs, stock loss and payroll
• Understand the ever-changing retail landscape and use available data to drive an omnichannel approach

To join our vibrant and fast-growing business...

You’ll need to have proven experience in all areas of the Store Manager role - having managed a small team, excelling in people management, and able to consistently deliver great service to our loyal Mint Velvet customers. You’ll need to be an inspirational, helpful and informed role model and know, wear and live the Mint Velvet style.

You’ll be rewarded with...

A competitive salary and great career prospects in a fast paced and growing business.

• 33 days holiday (including bank holidays)
• a discretionary quarterly bonus scheme
• generous staff discount
• clothing allowance