Store Leader: Shape Retail Experience & Performance

Hollister Co; Greater London; On-site; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Quarterly incentive bonus

Paid time off

Indefinite contracts

Paid volunteer day

Merchandise discount

Private medical insurance

Life and disability insurance

Associate assistance program

Paid parental and adoption leave

Pension plan with company match

Training and development

Career advancement opportunities

Job summary

Abercrombie & Fitch Co. is seeking a Store Manager to lead a Hollister store, focusing on staffing, training, and development of both part-time and full-time staff, while maintaining brand presentation and exceptional customer engagement.

The role emphasizes driving sales, managing hours, asset protection, and omni-channel operations through strong leadership and adherence to company culture. English fluency and a track record in retail leadership are required.

Qualifications

• 2+ years of store management experience, or supervisory experience in a customer-facing role.
• Proven ability to drive business results in a fast-paced retail environment.
• Excellent communication, leadership and interpersonal skills.
• Strong ability to build relationships and collaborate effectively.
• Fluency in English.

Responsibilities

• Oversee salesfloor & stockroom operations, ensuring excellent customer service & seamless operations.
• Coach staff to demonstrate product knowledge and brand awareness, to drive sales.
• Ensure all visual displays adhere to Brand and Corporate direction.
• Recruit, hire, train management and non-management associates.
• Conduct staffing and scheduling operations and payroll management.
• Oversee all inventory, replenishment, stockroom, and OMNI Channel operations.
• Analyze reporting to inform decision making.
• Protect store assets, oversee store maintenance.
• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Represent the Brand and Exemplify Company Culture and Values.

Skills

Store management

Communication

Leadership

Interpersonal skills

Relationship building

Self-motivation

Attention to detail

Job description

Abercrombie & Fitch Co. is seeking a Store Manager to lead a Hollister store, focusing on staffing, training, and development of both part-time and full-time staff, while maintaining brand presentation and exceptional customer engagement.

The role emphasizes driving sales, managing hours, asset protection, and omni-channel operations through strong leadership and adherence to company culture. English fluency and a track record in retail leadership are required.