Store Leader: Inspire Teams & Elevate Experience

Mountain Warehouse; City of Edinburgh; Vor Ort; GBP 28.000 - 36.000; Vollzeit

Benefits dieser Stelle

Monthly Bonus Scheme

Colleague Discount across Mountain and

28 days annual leave (incl. Bank Holls

Employee Assistance Programme

Colleague Referral Incentive

Auto-enrolment Pension scheme

Uniform allowance

Zusammenfassung

Mountain Warehouse is seeking an Assistant Store Manager in Edinburgh to partner with the Store Manager in delivering exceptional customer experiences and leading a high-performing team. You will drive daily operations, training, and store performance while upholding the Mountain Warehouse brand and standards.

The role focuses on leadership, customer service excellence, and operational discipline, with opportunities to influence staffing, merchandising, and community engagement in a dynamic

Qualifikationen

• Passionate about creating outstanding customer experiences.
• An inspiring leader with a proven track record in retail management.
• A clear and confident communicator, able to engage with colleagues and customers alike.
• Results-driven, with a sharp focus on achieving goals and meeting targets.
• Approachable, supportive, and trustworthy—a natural team player.
• Energetic and proactive, with a determination to see tasks through to completion.
• Skilled in problem-solving and decision-making, ensuring solutions align with company policies.

Aufgaben

• Lead a motivated, engaged, high-performing team alongside the Store Manager.
• Ensure compliance with company policies and maintain visual standards.
• Drive training and development to grow the team.
• Monitor KPIs and manage stock levels.
• Deliver exceptional customer service and address feedback.
• Recruit and retain top talent.

Kenntnisse

Retail leadership

Leadership

Communication

Customer service

Team development

Problem solving

Decision making

Jobbeschreibung

Mountain Warehouse is seeking an Assistant Store Manager in Edinburgh to partner with the Store Manager in delivering exceptional customer experiences and leading a high-performing team. You will drive daily operations, training, and store performance while upholding the Mountain Warehouse brand and standards.

The role focuses on leadership, customer service excellence, and operational discipline, with opportunities to influence staffing, merchandising, and community engagement in a dynamic