Retail Store Leader: Drive Exceptional Experience & Growth

Mountain Warehouse; Brighton; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Monthly Bonus Scheme

Colleague Discount

28 days annual leave including Bank Hs

Pension scheme

Employee assistance programme

Job summary

Mountain Warehouse in Brighton is seeking an Assistant Store Manager to partner with the Store Manager in delivering exceptional customer experiences and leading daily operations. You will inspire and coach a high-performing team, uphold brand standards, and drive sales while ensuring stock availability and safety compliance.

Join a brand that values proactive leadership, clear communication, and a hands-on approach to daily store management.

Qualifications

• Proven ability to lead a high-performing retail team.
• Strong focus on delivering exceptional customer experiences.
• Clear and confident communicator with colleagues and customers.
• Results-driven with a track record of meeting or exceeding targets.
• Approachable, proactive and trustworthy team player.

Responsibilities

• Lead a motivated, engaged, high-performing team in partnership with the Store Manager.
• Maintain compliance with company policies and health & safety standards.
• Drive sales through effective merchandising, stock management and loss prevention.
• Deliver outstanding customer service and address feedback to build loyalty.
• Recruit, develop and retain talent to build a strong store team.

Skills

Retail leadership

Team development

Customer service

Communication

Problem solving

Job description

Mountain Warehouse in Brighton is seeking an Assistant Store Manager to partner with the Store Manager in delivering exceptional customer experiences and leading daily operations. You will inspire and coach a high-performing team, uphold brand standards, and drive sales while ensuring stock availability and safety compliance.

Join a brand that values proactive leadership, clear communication, and a hands-on approach to daily store management.