Store Deputy Manager — People-First Leader

Moss Bros Group; Guildford; On-site; GBP 26,000 - 35,000; Full time

Job summary

Moss Bros Group in Guildford is hiring a Deputy Manager (39 hours) to lead a high-energy team and deliver exceptional in-store experiences. You’ll coach staff, develop leaders, and drive commercial performance while maintaining operational excellence.

Bring energy, confidence, and accountability to every customer interaction, and grow your leadership career within a brand that recognises and rewards you. This role offers real progression in a dynamic retail environment.

Qualifications

• Experience leading a retail team and achieving KPIs.
• Strong coaching and development mindset.
• Excellent customer service and communication skills.

Responsibilities

• Lead and develop your store team to perform at their best.
• Drive sales and KPI performance through strong floor leadership.
• Ensure operational excellence across all store areas.
• Coach onboarding and build future leaders.
• Maintain high standards of customer experience and store presentation.

Skills

Team leadership

Customer focus

Coaching

Operations awareness

Job description

Moss Bros Group in Guildford is hiring a Deputy Manager (39 hours) to lead a high-energy team and deliver exceptional in-store experiences. You’ll coach staff, develop leaders, and drive commercial performance while maintaining operational excellence.

Bring energy, confidence, and accountability to every customer interaction, and grow your leadership career within a brand that recognises and rewards you. This role offers real progression in a dynamic retail environment.