Store Lead & Team Development Coach

Crew Clothing Company; Tunbridge Wells; On-site; GBP 18,000 - 22,000; Full time

Benefits offered by this job

Uniform contribution

Pension plan

Referral program

Professional development

Empowering environment

Job summary

Crew Clothing Company in the UK is seeking a customer-focused retailer to support store performance and deliver a memorable shopping experience. You will assist the manager in boosting sales, coaching team members, and upholding exceptional visual merchandising standards.

The role emphasizes customer service, product knowledge, and the ability to work across channels to delight customers and drive KPI results.

Qualifications

• Customer service focused.
• Good communication skills.
• Experience in retail industry.
• Desirable: experience working in a luxury fashion brand.

Responsibilities

• Achieve sales targets by demonstrating passion for the product and the brand.
• Provide accurate information about our product to the customer including features and benefits and stock availability.
• Promote our multi-channel shopping options to ensure maximum customer satisfaction.
• Provide an inviting and welcoming atmosphere for our customers.
• Process sales transactions with care and in line with company guidelines.
• Demonstrate flexibility in order to meet the needs of the store.

Skills

Customer service

Communication skills

Retail experience

Luxury fashion experience

Tools

IT skills

Job description

Crew Clothing Company in the UK is seeking a customer-focused retailer to support store performance and deliver a memorable shopping experience. You will assist the manager in boosting sales, coaching team members, and upholding exceptional visual merchandising standards.

The role emphasizes customer service, product knowledge, and the ability to work across channels to delight customers and drive KPI results.