Store Leader - Luxury Fashion & Team Coach

Lacoste; Bicester; On-site; GBP 26,000 - 38,000; Full time

Benefits offered by this job

Competitive commissions

28 days annual leave inclusive of bank

Up to 65% off Lacoste products

Employee Assistance Programme

Uniform Allowance

Job summary

Lacoste in the United Kingdom is seeking a store leadership professional to inspire and coach the team, delivering excellence and strong customer service. You will drive KPI performance, maintain visual standards, and foster customer loyalty in a fast-paced luxury retail environment.

The role emphasizes teamwork, leadership, and a results-oriented mindset, with opportunities to work across the brand to uphold Lacoste values and deliver outstanding shopper experiences.

Qualifications

• Experience in a similar role within the Fashion/Luxury sector
• Dynamic approach and ability to work in a team
• Strong leadership and people management skills
• Performance and results oriented
• Honest with a can-do attitude and patient with others
• Knowledge of one or more foreign languages is a plus

Responsibilities

• You will support the Store Management to inspire and coach the team
• Lead by example to deliver excellence
• KPI driven and commercially aware of the business performance
• Embrace high standards of visual excellence
• Create customer loyalty and stay connected
• Support, respect, and coach your fellow crocodiles
• Assure the performance of the store as well as customer satisfaction
• Promote the culture and values of the company within the team

Skills

Leadership

Teamwork

Customer service

Sales driven

Job description

Lacoste in the United Kingdom is seeking a store leadership professional to inspire and coach the team, delivering excellence and strong customer service. You will drive KPI performance, maintain visual standards, and foster customer loyalty in a fast-paced luxury retail environment.

The role emphasizes teamwork, leadership, and a results-oriented mindset, with opportunities to work across the brand to uphold Lacoste values and deliver outstanding shopper experiences.